008

Event-driven AI powered Open Source Softphone

79 followers

Event-driven AI powered Open Source Softphone

79 followers

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Video conferencing

Make calls effortlessly, 008 will transcribe the conversation, summarise the conversation and extract business KPIs from it. seamlessly log their events and interactions, and transfer call data to your preferred CRMs and tools

Free

Launch tags:Productivity•Open Source•Artificial Intelligence

Launch Team

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008

Maker

📌

Hello Product Hunt, I'm David, here with Pio, Javier, Luis, and the rest of the 008 team. We're thrilled and slightly nervous to present 008 v1.0. This has been a year in the making hearing real customers problems and use cases while developing a usable softphone that would fulfill their needs. So, why 008? The majority of the team has a long record in the telecommunications industry, mostly providing SIP solutions for great companies in Europe and Latam. This space, despite of being one of the most consumed by enterprises the whole ecosystem moves a bit slower in innovation reusing the same great pieces of software again and again. Some of them are a bit aged conceptually and technologically. Obviously one of those advances has been the breakthrough in AI with great models for TTS or language processors. The majority of the small/medium companies, that are also our principal consumers, have been using third party services that are adding costs that makes their project simply not worth. Not only that, in Europe, the companies need to be specially careful with the privacy laws that makes using those services simply impossible. We designed our softphone to provide those advances: ASR, summarisation, business intelligence... While solving the privacy issue in one shot! 💥 008 generates all types of events that are delivered straight to your own Webhooks or favourite services. 008 tells you when a call is starting, answered, terminated, if an user has changed the status... But not only that 008 transcribes, summarises (among other things) the call and delivers it as an event also to you. Enter 008: 🔎 An open-source electron app created with care and love. ⚡ Event-driven. We deliver all the data to your favourite services. 🧠 AI models that are embedded in the softphone to remove the operational costs. 📊 Enterprise-ready 008 has been used in production by companies already. We build in the open, so we’re welcoming your feedback, feature requests and questions. For further information: Website: https://008agent.ai/ GitHub: https://github.com/kunzite-app/008 Best, David and the 008 team.

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3yr ago

008

Maker

@mikhail_rozhkov thanks!!

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3yr ago

LOVE THIS. Thank you for open-sourcing it. What's the ETA for the features mentioned on the landing page?

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3yr ago

008

Maker

@school_4_ants thanks! All the AI is released before Christmas, the rest of the features (pararell call, mobile, etc...) first quarter 2024

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3yr ago

@david_g_ortega Looking forward to that! BTW, what VOIP provider does this use?

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3yr ago

008

Maker

@school_4_ants Any! you have to configure your SIP credentials

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3yr ago

Congrats, team! Cool to see OS and AI batteries included approach disrupting the market. All the stuff I like a lot :) Good luck.

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3yr ago

008

Maker

@shcheklein I truly appreciate your comment! We also think that offering decentralised AI computing is something good! The other benefit is also remove privacy concerns that in Europe are pretty strong.

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3yr ago