Zephr

Hello Product Hunt! 👋 I'm William, one of the co-founders of Zephr, and I'm excited to announce our launch! The Problem Customer success is the core of post-sale engagement. It’s more than just keeping customers happy—it’s about driving retention, expansion, and ultimately, growth. But here’s the thing: customer success managers (CSMs) are drowning in operational tasks. From updating CRM records to following up on emails, they’re bogged down by work that keeps them from focusing on what they do best—building lasting relationships. So, Bill and I built Zephr. Introducing Zephr! Zephr is the first AI customer success manager that works right where your team does—inside Slack. It's designed for repetitive tasks, such as writing emails, escalating tickets, and updating Salesforce records, so your CSMs can focus on strategic initiatives. Imagine managing 100 customers with ease. That’s the power of Zephr. Want a global view? Check out our customer health dashboard. Zephr keeps an eye on customer health and flags any risks, so your team can act before issues arise. Zephr isn’t just another tool—it’s a partner for your customer success team, designed to empower them to drive real results. If you're standing up a success motion or trying to be more efficient, we'd love to talk to you. Please let us know your initial thoughts! We’d love to hear your feedback 🙏

Wow, congrats guys! Zephr team have built the best tool for customer success. Amazing to watch how fast they move, definitely check out Zephr if you need help with CSM.

Congrats team! Clever way to keep your customers happy.

Congrats on the launch, William! Zephr sounds like a game-changer for CSMs. Automating those repetitive tasks in Slack is genius, it'll definitely help drive better customer outcomes. Excited to see how it performs! Upvoted!

Congrats on the launch Bill & Will 🚀

Congrats on the launch @williamhu 🍞