WIYM

What's In Your Mind - Get feedbacks from your visitors!

WIYM is a tool that will help you to collect, manage and measure your customer feedback.

Centralize feedback from different sources in WIYM, and ensure that all your employees share the same information in real time.

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Hello everyone It’s Erwan, from WIYM. WIYM collects, notifies, manages and measures customer feedback. The installation is simple, fast and adapts to your use. Connections with third-party tools make it easy to share with your employees and enrich data on your users. In its Beta version, WIYM offers the following functionalities: • Retrieval of user feedback via widget, mail or API • Real time notification on Slack • Arrangement of user feedback via a tag system • Workflow for user feedback management (new, in study, replied, closed) • Filters integrated in the dashboard (customer , tag ...) • Annotate and comment a user feedback with other collaborators directly from the interface • Synthetic summary of activity in a dashboard The following functionalities will be integrated shortly: • Invitation of collaborators • Assignment of user feedback to a collaborator • Annotate and comment a user feedback with other collaborators directly from the interface • New integrations will be added, and prioritized according to your feedback. Thanks @b_diolez for the hunt !