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Jeff Jenkins
@jeffmjenkins · Head of Digital Strategy Whole Foods
Hi! Jeff here from Whole Foods. To answer a few questions:
1. What led to the bot? --We always want to innovating and meeting our customers where they are. We had two key insights. A) Customer are always messaging/texting in store. Asking their partners or parents which type of peanut butter to buy, etc. B) People are looking for inspiration in stor… See more
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Adam Crouch
@heyadamcrouch · Leading Digital Product Mgt at Walgreens
This is really well done. I could see it being really useful for "I have these 4 ingredients, what can I make with them?" situations
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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
I kind of hoped you could like take a photo of an item/it's barcode in the store and send it over Messenger to get more information or recipes... I wonder if that's coming or possible?
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Jeff Jenkins
@jeffmjenkins · Head of Digital Strategy Whole Foods
Hi! Jeff here from Whole Foods. To answer a few questions:
1. What led to the bot? --We always want to innovating and meeting our customers where they are. We had two key insights. A) Customer are always messaging/texting in store. Asking their partners or parents which type of peanut butter to buy, etc. B) People are looking for inspiration in stor… See more
Jake Miller
@jgmiller · Product Manager, Tasting Table
Neato! I think this could really take advantage of "Hints" instead of only buttons to reduce multiple cards for the same request. Also being able to type more phrases would be nice. We made that switch in our bot here: http://m.me/tastingtable