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UserReport is based on two simple tools – a survey and a feedback forum.

Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve.

Reviews

 
  • Matt Pliszkadiscovering SaaS apps at picksaas.com
    Pros: 

    Free version, user-friendly, WP plugin available

    Cons: 

    none so far

    Like the ability to easily install feedback forum on a website, for free :)

    Matt Pliszka has used this product for one month.

Discussion

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Nelly Kam@nel_kamai · Remote Product Designer
Nicely designed homepage. I felt it valuable where you show "how it works". Will try it in my next project 😻
Matt PliszkaHunter@matt_pliszka · discovering SaaS apps at picksaas.com
@nel_kamai Great to hear it, like it as well.
Ayush Chandra@ayush_chandra · Research Intern & Tech Evangelist
Great job!! Could this be used for online courses and stuff ? Wordpress plugin available? 😊
Matt PliszkaHunter@matt_pliszka · discovering SaaS apps at picksaas.com
@ayush_chandra Yes, it's available, you can check it out here: https://helpdesk.userreport.com/...
Иван Алцибеев@altsyk · Head of Product at Finova
Why is it free? 🤔
Matt PliszkaHunter@matt_pliszka · discovering SaaS apps at picksaas.com
@altsyk I guess that's the idea of UserReport, happy to see it for free :)
Min Tran@mintran · Founder & Designer at SmartIcons & Frexy
Looks promising. However I can't find any information about the pricing on the website.
Matt PliszkaHunter@matt_pliszka · discovering SaaS apps at picksaas.com
@mintran pricing for advanced premium features seems to be negotiated individually depending on your needs. Most of the functionality is available for free :)
B Beldagli@bbeldagli · UX Designer
It is really good... Even they consider the multi-language options where the most companies lack in