User Onboarding Checklists by Appcues

Scientifically proven to boost activation and retention.

#3 Product of the DayAugust 16, 2018

Push users deep into your product with User Onboarding Checklists. Build, design, and target Checklists in minutes, and start increasing user engagement today.

Checklists are effective because they leverage 3 well-researched cognitive biases: bias towards completion, bias towards reward, and bias towards consistency.

Reviews

  • Nancy Kopp- Hensley
    Nancy Kopp- HensleyDirector of Offering Management, IBM
    Pros: 

    very consumable!

    Cons: 

    needs an internet connection

    Can't wait to see what it does for our conversation rates! Far better than trying to buid this on our own, hoping this will really accelerate the on -boarding across all our products.

    Nancy Kopp- Hensley has used this product for one week.
  • Wes Bush
    Wes BushI help SaaS 👨‍💼sell, without a sales rep
    Pros: 

    10/10 - Well done!

    Cons: 

    None :)

    As someone who's entire job is to help SaaS companies convert free trial users into paid customers, checklists are one of my little "hacks" to double conversion rates. To put it simply, if you want to increase your activation rate, start using checklists. :)

    Wes Bush has used this product for one week.

Discussion

You need to become a Contributor to join the discussion - Find out how.
Alex Ting
Alex TingMaker@alexcting1 · Product Engineer @Appcues
Thanks so much for hunting us, @sujanpatel! Hello Hunters! My name is Alex, and I'm a product engineer here at Appcues. We're very excited to announce our brand new pattern, the User Onboarding Checklist. Having worked with hundreds of customers over the last few years, we've learned so much about what makes a great onboarding experience: a sense of progress, clear next actions, and opportunity for natural exploration. Our team has incorporated all these components and more into the development of the Checklist pattern. It gives you the power to identify key activation goals in your product and guide users through achieving them with instantaneous progress updates based on real actions and events. This feature is customizable and works seamlessly with our existing patterns to improve your onboarding and help your users unlock the value of your product. But don't take my word for it. Give it a shot and let us know what you think! A few folks from Appcues will be here to answer any questions in the meantime.
Jessica Meher
Jessica Meher@jessicameher
Yaass! Can’t wait to use this. Will help with our new onboarding initiatives.
Tristan Harward
Tristan HarwardMakerHiring@trisweb · Head of Product Design @ Appcues
@jessicameher Thanks so much Jessica! Can't wait to hear how it works.
Eoghan McCabe
Eoghan McCabe@eoghanmccabe · CEO at Intercom
Solid work!
Tristan Harward
Tristan HarwardMakerHiring@trisweb · Head of Product Design @ Appcues
@eoghanmccabe that means a lot, thank you so much!
Alex Ting
Alex TingMaker@alexcting1 · Product Engineer @Appcues
@eoghanmccabe Thanks Eoghan, we appreciate the support!
Justin Johnson
Justin JohnsonPro@justinotherjohnson · I've got a few things going on...
@alexting1 I appreciate you sharing this. Onboarding has been very top of mind for me and my team. I’m not an engineer, but in plain English, does your product effectively connect to our existing admin console via API? I’d love to get an understanding of the implementation complexity so I can share with my engineers, who are working in iOS, Android and Angulae. Thanks!
Alex Ting
Alex TingMaker@alexcting1 · Product Engineer @Appcues
@justinotherjohnson Great question! And yes, once our application's SDK script is installed into your web application, your console will be closely integrated to our API via the script. This allows patterns that you build with our tool to show based on events and actions in your application. Hope that answers your question :)
Justin Johnson
Justin JohnsonPro@justinotherjohnson · I've got a few things going on...
@alexcting1 that is perfect. Thanks so much!
Vinayak Ranade
Vinayak RanadeHiring@pseudovirtual · CEO at Drafted
This looks like an awesome new feature - as an Appcues customer it's one of the things I was always missing :) - quick question, am I able to customize styling and positioning for what the user sees in this?
Alex Ting
Alex TingMaker@alexcting1 · Product Engineer @Appcues
@pseudovirtual Thanks, Vinayak! Glad we were able to fill the need! Yes, the content within the checklist is fully customizable. Styling and positioning are also configurable, but for these, the team was a bit more prescriptive about design to ensure a consistent and effective onboarding experience. Once you give it a try, feel free to hit us with feedback. We are always looking to improve our product!