UI Breakfast Podcast #52: Data-Driven Design with Brent Palmer
Tools & methods for UX research from Zendesk's design lead
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Jane Portman
@uibreakfast · Founder @uibreakfast, @TinyReminderApp
How do you make sure your design efforts are effective? There’s no bigger mistake than just guess! Brent Palmer, a design lead at Zendesk, walks us through the tools and methods for data-driven design. You’ll learn how to approach customer research the right way, why testing is important, and how to deal with the research results.
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