Tunnello VPN

Fast VPN that unblocks internet and protects your privacy

#4 Product of the DaySeptember 28, 2016

Tunnello is a next Gen of VPN, based on a new technology that makes Tunnello 10x faster than other VPNs. Our goal is to create the prefect VPN, simple to use, reliable & affordable. You can give a try directly on our website get 7-day free trial (credit card required but nothing is charged until the end of the trial).

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Jordan Finnigan
Jordan Finnigan@jadojodo · Developer @ Dealer Inspire
I'd like to see TorrentFreak's list of standard VPN logging policies questions (https://torrentfreak.com/vpn-ano...) answered: 1. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, what information and for how long? 2. What is the registered name of the company and under what jurisdiction(s) does it operate? 3. Do you use any external visitor tracking, email providers or support tools that hold information of your users / visitors? 4. In the event you receive a takedown notice (DMCA or other), how are these handled? 5. What steps are taken when a valid court order or subpoena requires your company to identify an active user of your service? Has this ever happened? 6. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why? 7. Which payment systems do you use and how are these linked to individual user accounts? 8. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide DNS leak protection and tools such as “kill switches” if a connection drops? 9. Do you offer a custom VPN application to your users? If so, for which platforms? 10. Do you use your own DNS servers? 11. Do you have physical control over your VPN servers and network or are they hosted by/accessible to a third party? 12. What countries are your servers located in? Not advocating illegal filesharing, but these are great questions for any VPN provider.
Pascal
Pascal@fullstache
@jadojodo I would like them to answer those very crucial questions.
Clément Pelt
Clément PeltMaker@clement_peltier · Marketing - Tunnello
@fullstache @jadojodo We are in a different timezone we will answer these questions this afternoon. Nothing to hide, we are 100% transparent :)
Jonathan Dizdarevic
Jonathan DizdarevicMaker@dizzda · Web Developer
@jadojodo 1. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a user of your service? If so, what information and for how long? Yes, we are keeping logs for 30 days. The user’s source IP address The server he got connected to Start and stop time Total number of bytes consumed during that session 2. What is the registered name of the company and under what jurisdiction(s) does it operate? Tunnello SAS, under French jurisdiction. 3. Do you use any external visitor tracking, email providers or support tools that hold information of your users / visitors? We use Google Analytics and Facebook Pixel. All these data are used for marketing purpose. 4. In the event you receive a takedown notice (DMCA or other), how are these handled? It hadn't happened yet, please note that is just a Chrome Extension, so you probably won’t be able to use BitTorrent or to host a file on our network. 5. What steps are taken when a valid court order or subpoena requires your company to identify an active user of your service? Has this ever happened? If we received a valid court order from a France court then we would be legally obliged to obey it. This has never happened yet. 6. Is BitTorrent and other file-sharing traffic allowed on all servers? If not, why? We are a browser based solution so P2P it’s impossible. However when we will release Tunnello’s desktop versions (OSX, Windows, …) P2P will be allowed. 7. Which payment systems do you use and how are these linked to individual user accounts? We will use Credit Card, Paypal and cryptocurrencies (Bitcoin firstly) 8. What is the most secure VPN connection and encryption algorithm you would recommend to your users? Do you provide DNS leak protection and tools such as “kill switches” if a connection drops? We encrypt your connection inside an AES-128 encrypted tunnel over an RSA-4096 bit certificate. DNS-Leak protection is built-in in our Chrome Extension, and enabled by default. You’re also notified by a notification if a connection drops. 9. Do you offer a custom VPN application to your users? If so, for which platforms? Yes we are, for Chrome and Chromium so far which are compatible Windows, Mac, and Linux. Standalone app will come later for Mobiles and desktop platforms. 10. Do you use your own DNS servers? No. But that might change in the future. 11. Do you have physical control over your VPN servers and network or are they hosted by/accessible to a third party? No. 12. What countries are your servers located in? 13 countries, France, United Kingdom, Canada, Italy, Netherlands, United States, Germany, Singapore, Hong Kong, Japan, India, Spain & Russia - Hope to have been clear on this topic, don’t hesitate to ask more if it was not. Please note that we’re still a small company, this topic might evolve in a near future with the intention of improving our users privacy.
Jordan Finnigan
Jordan Finnigan@jadojodo · Developer @ Dealer Inspire
@dizzda First, thank you for answering these. I imagine it's a (somewhat) odd request, but I appreciate you taking the time. I recommend you guys review the other entries in the TorrentFreak article I linked to, especially if you plan on having full-blown desktop apps. Here are a few notes/observations on the specific items: 1. I can imagine this might be a problem for a lot of privacy-minded people, but you said you might evolve the whole topic in the future. 3. ^^^^ 11. Can you clarify whether your "No." was in response to Tunnello "having physical control over your VPN servers and network" OR if it was in response to "are they hosted by ..."? Thanks for the response!
Jonathan Dizdarevic
Jonathan DizdarevicMaker@dizzda · Web Developer
@jadojodo 1. That shouldn't be a problem as long as you're not committing a crime or doing any pedophile stuff. To be clear, on the privacy concern, it won't be a problem because your data are protected by the European/French law. But on the "Dodgy stuff" side, you probably want to see other network like Tor, because we're not encouraging those practices. We're aware that France might not be the best base about privacy, but it's not that bad either. To be completely transparent with you we are already considering other options at the moment, it is just a matter of time. 3. To be more precise on this point, your Tunnello account is not linked to any analytics ID, so the tracker will remains anonymous on this side. 11. Sorry, I meant that we don't have physically access on our VPN servers because we're only using cloud technology, maintained by third party partners.
Jonathan Dizdarevic
Jonathan DizdarevicMaker@dizzda · Web Developer
Hello hunters, Thank you very much @hvost for hunting us! The dream of near-lagless VPN began in a cafe in Chiang Mai, Thailand, in early 2016. We wanted an ultra-fast but deadly simple VPN that even your mom could use it. Tunnello, a joint venture between a famous french VPN company and a new team of developers, was the outcome. After several months of R&D, Tunnello was soft-launched in beta in March 2016. Tunnello is a next gen Google Chrome Extension. It uses new tech that (barely) affects the speed. It really really secure too, we use SPDY technology (which became HTTP/2) + TLS to encrypt your connection inside an AES-128 encrypted tunnel over an RSA-4096 bit certificate for key exchange. This delivers a nimble VPN protocol that is just as secure as the more clunky VPN setups, making it ideal for seamless web-browsing and video streaming with no lag. We have been in beta testing since March and the community has really helped us with all their feedback on how to make Tunnello even better. We have improved the network quality and stabilized the connection. Our aim is global and we have already launched in 13 different countries, with some of those with strict censorship laws making it really challenging for us to continue to help our users bypass any kind of firewall, deep packet inspection so they can access the “real internet”. Last but not least, please note that we don’t sell your data and never will. This has been a real adventure for us and we really love all the support that we get from our members across the world. Enjoy the free unlimited bandwidth guys! If you have any question feel free to ask us! :)
Élie Slama
Élie Slama@elieslama · Freelance Web Developer & Designer
@dizzda @hvost This is 10x better than anything in the market right now ! Great work !
Nicholas Sheriff
Nicholas Sheriff@nicholassheriff · Founder, Medic Ventures
@dizzda @hvost YESYESYESYESYES!!! Finally well done guys :D man this is what I'm talking about!!!!!!
Sina Khanifar
Sina Khanifar@sinak · Tech Fellow @EFF
@dizzda @hvost I'm wondering if you store any kind of access logs. That's a pretty key question for any privacy-focussed VPN.
Jonathan Dizdarevic
Jonathan DizdarevicMaker@dizzda · Web Developer
@sinak @hvost Hey Sina, agree - you'll find all the details on our Privacy Policy's page. Better to be clear on this topic! https://tunnello.com/privacy-pol...
Clément Pelt
Clément PeltMaker@clement_peltier · Marketing - Tunnello
Help us reach 300 :)
Clément Pelt
Clément PeltMaker@clement_peltier · Marketing - Tunnello
Already 100 Upvotes thank you soo much
Clément Pelt
Clément PeltMaker@clement_peltier · Marketing - Tunnello
Waouh Amazing ! 300 Upvotes for Tunnello it's amazing for a tiny team like us. We are so happy that we made a wonderful GIF for you. Hope you like it, we are so grateful. -Tunnello with love <3
Luke
Luke@lukedeannif · Health IT Entrepreneur
@clement_peltier OMG HAHAHAHAHAHAHAHAHAHAHA