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Timbuktu

An online trip designer to plan your own adventure ✈️

5.0/5
About

Timbuktu is an Africa travel company that is revolutionizing the way travellers plan their safaris. How? By handing over complete control to the customer, empowering travellers to design their own trips in Africa, their way.

Would you recommend this product?

I have now designed three trips in Africa using Timbuktu and I couldn't rate more highly the experience I had using their site, and the follow on client service, on each occasion.

It is amazing to have that much control over your travel in a region that is traditionally only accessed by using expensive agents. It feels modern and great value for money - they are definitely opening up safari travel to a younger generation. The site has so many options to choose from but has tools that really help with the planning such as recommended routes and top lodge and activity suggestions, which make it not at all overwhelming and just really fun to play around and explore all of the different options. To then be able to speak to a really knowledgeable and efficient safari expert and have them review your trip is very useful. They took care of all the little details and left the fun stuff to us!

Our trips were to Kenya, Namibia and South Africa and were all adventures of a lifetime! There is so much to explore on the continent and I genuinely can't wait to get planning my next trip.

Pros:

Simple, easy to use, amazing variety of choice, unlike any other African travel company I've come across before.

Cons:

Can't think of any... but wish they didn't just do Africa!

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Co-founder & CEO, Timbuktu
Thank you so much Zoe for your great feedback and so pleased you've had such great experiences using Timbuktu for your trips to Africa! We'll keep you posted whenever we launch to other remote destinations!
Mom, hiker, loves nature

They have great options for Botswana and Namibia...

Pros:

Amazing service and ease of use for their website. I like booking my own travel so it works well alongside their helpful team!

Cons:

None that I know of!

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Co-founder & CEO, Timbuktu
Thanks so much Lauren for getting in touch and sharing this great feedback. So pleased you've enjoyed using Timbuktu!

Just wondering if you're planning to incorporate international flights into the platform?

Pros:

Just been playing around and congratulations, it's super intuitive and makes planning a trip really fun and easy.

Cons:

no obvious cons

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Highly recommend them to any traveler who wants an experienced and efficient service

Pros:

Brilliant curated service for all forms of travel

Cons:

Not much

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Co-founder & CEO, Timbuktu
Thanks Michael for leaving this great review, it's so good to hear!

....

Pros:

Incredible knowledge of countries they serve. Friendly, efficient, and helpful.

Cons:

Nil.

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i have designed two trips to tanzania where i have been before. it brought up great options and the online support was amazing, really informative.

Pros:

good recommendations for new places i haven't even heard of. great support.

Cons:

can get lost in the UI a bit

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Cannot recommend Timbuktu enough. It’s clearly run by a team that cares about their customers and knows Africa unbelievably well!

Pros:

Great website...easy to use...incredible customer service.

Cons:

None that I’ve found yet!

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Jonny says hi!

Booked a safari for my honeymoon with Timbuktu, was epic!

Pros:

Takes the complexity out of safari booking.

Cons:

Nope

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Absolute best to organize your Africa trip. Exceeds expectations and your trip will stay in your memory forever.

Pros:

Just everything is amazing!

Cons:

none

Founder and designer

The inspire me tool is awesome for daydreaming of trips to the bush

Pros:

Great, clean design. Super simple to create amazing trip itineraries

Cons:

Most of the safaris I want to go on are $$$ :(