Timbuktu

An online trip designer to plan your own adventure ✈️

Timbuktu is an Africa travel company that is revolutionizing the way travellers plan their safaris. How? By handing over complete control to the customer, empowering travellers to design their own trips in Africa, their way.

Discussion
Would you recommend this product?
51 Reviews5.0/5

I have now designed three trips in Africa using Timbuktu and I couldn't rate more highly the experience I had using their site, and the follow on client service, on each occasion.

It is amazing to have that much control over your travel in a region that is traditionally only accessed by using expensive agents. It feels modern and great value for money - they are definitely opening up safari travel to a younger generation. The site has so many options to choose from but has tools that really help with the planning such as recommended routes and top lodge and activity suggestions, which make it not at all overwhelming and just really fun to play around and explore all of the different options. To then be able to speak to a really knowledgeable and efficient safari expert and have them review your trip is very useful. They took care of all the little details and left the fun stuff to us!

Our trips were to Kenya, Namibia and South Africa and were all adventures of a lifetime! There is so much to explore on the continent and I genuinely can't wait to get planning my next trip.

Pros:

Simple, easy to use, amazing variety of choice, unlike any other African travel company I've come across before.

Cons:

Can't think of any... but wish they didn't just do Africa!

Thank you so much Zoe for your great feedback and so pleased you've had such great experiences using Timbuktu for your trips to Africa! We'll keep you posted whenever we launch to other remote destinations!

They have great options for Botswana and Namibia...

Pros:

Amazing service and ease of use for their website. I like booking my own travel so it works well alongside their helpful team!

Cons:

None that I know of!

Thanks so much Lauren for getting in touch and sharing this great feedback. So pleased you've enjoyed using Timbuktu!
Hey team Timbuktu - Just curious about the name. How did you guys come up with it and what story does it tell about your awesome product?
@alistair_thornton thanks for getting in touch. There's an old saying ‘From here to Timbuktu’ which is commonly used to describe some remote, hard-to-reach, mythical place. Our core mission is to empower curious travellers to experience far-flung corners of Africa, so we felt there was a good fit with the name Timbuktu. Sadly we don't offer trips to Timbuktu yet, but that's in the making!
Hello PH, Today we’re launching Timbuktu to the world. We’re revolutionizing the way travelers plan their safaris. How? By handing over complete control to the customer, empowering travelers to design their own trips in Africa, their way. For years, travelling to Africa has been complex and overwhelming to research and more than a little tricky to book independently. In fact, the only viable way to travel to Africa’s wild places has been with the help of a traditional agent. At Timbuktu we’re on a mission to change all that and instead want to empower you, our curious travelers, to easily design your own trip, your way. So how does Timbuktu work? Our site allows you to design and customise your own trips from a selection of curated routes across Africa and hundreds of handpicked lodges. Once complete, your individually-designed trip is then sent to our team of travel experts who, using their expertise and knowledge, will iron out the creases and book all your arrangements. We believe that planning a trip to Africa is easy, fun and exhilarating. The process should be simple and you should be involved from the beginning. So really, all that’s left to do is start designing your safari! Have look at our routes to get you started or if you’re already an Africa guru, start creating a trip from scratch. Your dream safari really is only a few clicks away… So please check us out, start exploring Africa and I’m happy to answer any questions. Happy travelling! Johnny CEO & co-founder, Timbuktu P.S. We’re hiring, check out our careers page
@johnny_prince blown away by the website and the amount of information and knowledge you guys provide. I feel like the African travel space has needed something like this for a long time! One question I have is how are you able to provide the same personal service as a standard travel agent if everything is done online?
@vince_dickson I'm so pleased you've enjoyed the experience on Timbuktu. We are very focused on providing the best service possible for our guests. Although we use technology to give people the power to design their own trip, saving them time and money, our travel experts are on hand 24/7 to take care of all the details and help our guests refine their trip until it’s absolutely perfect. Thanks! Johnny

Just wondering if you're planning to incorporate international flights into the platform?

Pros:

Just been playing around and congratulations, it's super intuitive and makes planning a trip really fun and easy.

Cons:

no obvious cons