GitBook

Intelligent docs that sell, support and scale your product

4.7•23 reviews•

2.2K followers

Intelligent docs that sell, support and scale your product

4.7•23 reviews•

2.2K followers

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Team collaboration software

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Knowledge base software

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Website builders

GitBook began in mid-2014 as an open-source tool for developers to build documentation. Today it gives teams the tools to create create beautiful, AI-optimized docs that automatically adapt to your users and drive conversion

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GitBook Launches

Dynamic, adaptive documentationAI-powered docs, tailored to every user’s individual needs

Launched on July 31st, 2025

The New GitBookYour team's go-to for technical knowledge management

Launched on November 30th, 2023

GitBook AI LensSemantic search for your technical documentation & knowledge

Launched on April 5th, 2023

GitBook 3.0Document everything, from start to ship

Launched on November 3rd, 2022

React in PatternsCommon design patterns used while developing with React.

Launched on April 23rd, 2018

View all GitBook launches

4.7

Based on 23 reviews

Review GitBook?

Reviewers mostly see GitBook as an easy, flexible way to write and publish docs, handbooks, wikis, portfolios, and knowledge bases, with several saying it is reliable, fast, and pleasant to use. A few point to useful extras like analytics and Lens, which one user says reduced support tickets. But criticism is consistent on stability and polish: some report breakage after updates, half-finished features, editor-to-published formatting differences, weak AI search, high pricing for key features, and an intrusive GitBook banner. Founders from Bucket and Quash also praise its standout, readable docs.

+20

Summarized with AI

Pros

excellent documentation (6)

easy to use (3)

knowledge base creation (2)

personal site creation (2)

Cons

inconsistent editor output (2)

unstable performance (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•1 review

Good enough, but not great. The UI is clean, but keeps breaking on and off with new updates. Features and extensions are often half-baked and do not work as expected. AI search is acceptable, but not great. Support is helpful but unwilling to solve tricky problems. Some features are offered better by its competitors. Powered by Gitbook banner is too big and cannot be removed in any plan.

What needs improvement

unstable performance (2)inconsistent editor output (2)

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26 views1yr ago

•1 review

Incredible work by the GitBook team. Love the new GitBook Lens feature. It decreases the amount of support tickets that we receive while providing great answers. A bit hard to find in the search UI as users might not be familiar with "Lens".

What's great

GitBook Lens (1)

What needs improvement

difficult search UI (1)

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15 views3yr ago

•3 reviews

Big fan of GitBook! I've been using it for my startup's docmentation platform for about a year now and it continues to improve. The GitBook team really listens to their users and it shows with the platform rolling out awesome features on a regular basis. GitBook is the best documentation platform I've used and best of all, it's fun to use!

What's great

easy to use (3)excellent documentation (6)

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9 views1yr ago