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Techmate is looking to be your long-term tech support, launching its subscription service to help answer any question you have about any internet-connected device in your home. At launch, it’s available to customers in the San Francisco Bay Area.
For $32 per month, Techmate will give you unlimited support by phone or chat. Should you require more in-depth assistance, Techmate can send a certified technician to your home for $110, which includes up to 2 hours of support. As part of your subscription, the company will also provide a quarterly inspection of all your devices in an effort to offer more personalized service.
To coincide with the company’s launch, Techmate has introduced an Amazon Dash-like button you can give to family members who often ask you for help with their devices. Just program the connected button with, say, your dad’s contact information so that when he taps the button, Techmate’s support staff will call him within 5 minutes to find out what technical problem he needs help with.
Really looking forward to see what comes out of this. We are doing techhelp service company here in Finland and it's always nice to see how others approach this issue :) Good luck!
@linkchef Thanks! It has been inspiring and motivating to get to know the tech specialists that are joining as Techmates. They are awesome (biased but true) and excited about helping more folks with their tech issues.
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