Is your product team the voice of your customers? In our new book, we explore just that!

Discussion
Would you recommend this product?
11 Reviews5.0/5

I had a chance to get a preview of this book and blown away at how thorough it is. I'd recommend it to any PM looking at different ways to organize their teams.

Pros:

a solid resource on how to wrap your head around customer-led product teams.

Cons:

Reading it sooner would have been helpful to me earlier in my career

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Enjoyed previewing this book and whether you're a seasoned PM or not, there are some nuggets of wisdom to be had.

Pros:

Gives a holistic view of customer-led product teams and impact across the entire organization

Cons:

not a light read so had to block off time to absorb it all.

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Has a good amount of real industry examples from thought leaders in product management to make it easy to relate to.

Pros:

balanced and well researched book.

Cons:

Would be cool if they have other file formats for the book other than PDF. Is hard copy too much to ask?

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Hey hunters! We’re excited to share this book with everyone. 🤓 Here at Taplytics, we often see that product teams prioritize one of two things: 1. Monetization & Business KPIs 📈 2. Customer Satisfaction 😻 But concentrating so much on one can limit a product’s potential. The key is to balance both priorities as a customer-led team. Aligning users' needs with business goals allows teams to build profitable, customer-oriented products. We’ve outlined what each of these 3 team types look like, along with mini case studies that dive into how companies made these common mistakes. What happened when Intercom was almost too accommodating for every user need? What makes Airbnb’s photography service a success? 🤔 Read to find out! There are also worksheet questions designed to help you understand what type of team you are, and how your team can become more customer-oriented to find that balance. Thanks for the support here today. I’d love to hear about ways that you and your team work to be customer-led in the comments here. Happy Reading! 📚
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Solid resource, solid read! Well done!
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Thanks for reading! 👋 @jonathan_truong
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