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Talkdesk for Slack

Reinvent your call center using Slack.

Featured comment

Henrique Cruz
@henrique_cruz
Hey, My name is Henrique Cruz and I am one of the Product Managers on Talkdesk. Talkdesk for Slack has the potential to introduce a new paradigm to any customer support team. Talkdesk for Slack gives agents and reps a simple path to find help/escalate a call, providing a seamless transition to the caller. On top of that, our powerful alerts engines provid… See more

Discussion

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João Vazao Vasques
@joaovasques · Talkdesker @Talkdesk | Co-Founded Wazza
Hello guys, My name is João and I'm a Data Engineer at Talkdesk. We are very excited to announce our newest integration with Slack! We worked hard on developing it and all feedback is welcome! Talkdesk is intuitive, easy-to-deploy cloud-based call center software designed to help businesses make stronger connections with their customers. The Talkdesk for S… See more
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Henrique Cruz
@henrique_cruz
Hey, My name is Henrique Cruz and I am one of the Product Managers on Talkdesk. Talkdesk for Slack has the potential to introduce a new paradigm to any customer support team. Talkdesk for Slack gives agents and reps a simple path to find help/escalate a call, providing a seamless transition to the caller. On top of that, our powerful alerts engines provid… See more
João Antunes
@joantune · co partner, Survs
I wonder if there are lots of support teams using slack, if there are, this can be for sure a very valuable tool. Congrats!
Cory York
@therealcoryyork · Co-founder CEO, Webware.io
Beware of Talkdesk. Pricing is very deceptive. They charge for every min used and they round up to the min. Think At&T in the late 90's. Ya. No mention of this on their website's pricing page! We used them for 6 months and our bill was $25,000 USD for 10 agents! When we approached them about the pricing issue they simply pointed to terms and services and… See more
Matthew Boogaard
@boogsau · Director
@henrm_cruz @joaovasques what happened to your integration with Magento?