TagsDock

@kwdinc I'd been using Tagsdock for some time, but when you changed the price to "Free with in-app purchase for premium", I lost the features I'd already paid for when it was a paid-app, and "restore in-app purchase" doesn't work. Have contacted support about this a few times, but was told "That shouldn't happen", and that it would resolve itself (it hasn't). Had continued to use the app, as I could still use the custom tags I'd already setup, I just couldn't use any new ones. Until today, when you updated the app, and now I can't even access the ones I'd previously configured. Definitely a frustrating customer experience.

@rossdcurrie Hey Ross, we are extremely sorry about this. This hasn't happened to any of our users until now. Before we moved to freemium model with IAP we pushed an update to make sure that all pro users access to features are not interrupted. I think you might have missed that update. But we can fix this 🔑 , we will push an update in two days with which you can recover all your favorite list and continue to use pro features without any problem! Also, please do not uninstall the app because if you do so the custom favorite list will be gone. We need at least one favorite hashtag list so that we can recover your purchase. Would not be possible to recover your favorite lists if you had uninstalled and downloaded the app again earlier as well. If the new update doesn't resolve the issue, I will refund your money back!

@rossdcurrie @kwdinc Hey Ross, as a quick fix we would love❤️ to send you a promo code for In-App Purchase. And that should resolve your problem :).

@rahulmfg @kwdinc That would be great Rahul - I've just sent another reply to the support incident I logged back in August.

@rossdcurrie @kwdinc Mailed 💌 you the code 😊 .

@eviloctopusnet Thanks , we plan to do it ! Meanwhile check out our web app https://tagsdock.com/hashtags 🙂

@paul_shuteyev Thanks Paul! Would love to hear your feedback!

@kwdinc What I can tell you know - it's a brilliant tool! I already like it:)

@paul_shuteyev Thanks :)

@paul_shuteyev @kwdinc ❤️ 🐥

@kjaymiller Yes you can. You can add your favourite hashtags or most used hashtag sets to your favourites list for quick access from the keyboard.

@kjaymiller Yes Jay you can create your own hashtags list(Favorites List) and access it from keyboard :)

@rahulmfg hmm can't seem to find my own hashtags. I'll keep trying 😕

@kjaymiller You can create custom list in our main app(Favorites Tab) and then in Tagsdock keyboard click on ❤️ icon to access your list. :) Watch this https://youtu.be/R4ONxL6MZf4?t=18s it might help.

@chikathreesix Thanks Ryo 🙌 it's been curated by @kwdinc 🔑 and the hashtags found via search are from Instagram end point!

@rahulmfg @kwdinc Sounds cool!

@myakov Thanks Pavel!

@keyul Thanks , we plan to do it ! Meanwhile check out our web app https://tagsdock.com/hashtags :)