Educate your customers through self-help support
We're pretty excited about this and I'd love to get feedback on my latest product hunt posting which is a self-help knowledge base tool that helps companies educate their clients by helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs.
1. Reduces Support Tickets
2. Saves a lot of time answering common questions
3. Customers get Instant Answers to FAQsCons:
Nothing as of now.
I'm using it at Meetanshi.com for last few months and it helped us reduced support tickets and gave our customer better user experience.
Highly Recommended Product.
Thank you SupportHero Team.Shivbhadrasinh Gohil has used this product for one month.
Beautiful design, easy to setup, great back end analytics, and smooth customer experience to deflect support ticketsCons:
Needs more import options, advanced search filters for users like article version filtering.
There are lots of help desk products that integrate a knowledge base with their product, but the knowledge base is always the step child when it comes to development and innovation. Support Hero is dedicated to making awesome knowledge bases and it shows. And with their custom form integration to email, this can integrate seamlessly with almost any help desk system to help deflect customer tickets.David Ferguson has used this product for one month.