Sparkcentral

Social Media Helpdesk Platform

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Reviews

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Andrew Ratomski
Andrew Ratomski@ahtomski · Marketing at GoSquared
I use SparkCentral extensively in my current role and it absolutely blows other social media management tools out the water. Really fun to use when you've got a high volume of tweets/messages incoming (ie something is blowing up).
John Affourtit
John AffourtitMaker@jta4t · Head of Sales, msg.ai
@AHTomski woo hoo!
John Affourtit
John AffourtitMaker@jta4t · Head of Sales, msg.ai
Super biased, but it's awesome! :D
Jason
Jason@sixside · Founder, Plug.dj
@JTA4T do you see this more as a competitor/alternative to something like ZenDesk or Hootsuite?
John Affourtit
John AffourtitMaker@jta4t · Head of Sales, msg.ai
@sixside So sorry for delay my friend! Good question. Zendesk originated in email (mainly SMB/Medium Sized Businesses) and not scalable for social CS. Hootsuite started as consumer facing managment/marketing solution and also not scalable or enterprise social customer care. At least this is what our current clientele have informed us. :-) #HopeThisHelps