SocialChat is a simple website chat widget from the team at Buffer. By simply copying and pasting a few lines of code, you can enable a chat widget on your website, blog or app. Visitors can then easily send you a Facebook message or Twitter DM, and you can turn those conversations into ongoing relationships on social media. No other tools needed!
Super easy to use, powerful, and allows us to connect to customers via social media.Cons:
We're able to use SocialChat by Buffer to connect with customers on social media (directly on our website!), which feels super natural and intuitive to them.
It's really easy to get set up, too - only taking us about 10 minutes to create the code, paste it on our website, and go live.
Excited to have a chat tool that doesn't require tons of setup or maintenance.
Looking forward to seeing how this improves the performance of our landing pages! :)Brian Peters has used this product for one month.
Great way to engage with your customersCons:
When you don't want to add Twitter as a chat option it still appears in the widget
I can see the potential in this widget. It's simple and clean, but despite deleting my Twitter details from the widget, the Twitter DM option still appears; could be a bit slicker in that sense. I might be in the minority who only want to use Messenger, but if you delete Twitter it shouldn't appear in the widget (the live preview shows the widget properly, but when you paste the code it generates into a webpage both chat options still appear.Graeme Brown has used this product for one day.