Slacking Pigeons

Chat in real time with your users directly from Slack

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Reviews

 
  • Amrith ShanbhagCommunity at Product Hunt & Feathrd
    Pros: 

    It's beautiful, does the work and it's open-sourced.

    Cons: 

    I can't really think of anything to complain about.

    I like the execution and the customisability cause of the fact that it's open-source.

    Amrith Shanbhag has used this product for one day.

Discussion

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Mathieu DutourMaker@mathieudutour · Software Engineer @Sketchapp
Hello there! I built Slacking Pigeons because I needed a lightweight solution to talk directly to users coming on kactus (https://www.producthunt.com/post...). There are other solutions out there but none that satisfied my needs. Every time a user uses the widget (3 lines to add to your website), it creates a new thread on a specific channel on Slack. To answer, just reply to the thread! It helps keep things clean in the one place we already all use. It is open source and I have a bunch of ideas in the roadmap: https://github.com/mathieudutour.... I'd love to hear your feedback and I'm here to answer your questions! Cheers Mathieu PS: Why "slacking pigeons" you would ask? Because it's like "homing pigeons" but for slack :D
Kevin Chiu@kvn_chiu
Nice. Do other tools like Intercom or Drift not have the ability to respond via Slack?
Mathieu DutourMaker@mathieudutour · Software Engineer @Sketchapp
@kvn_chiu No they don't, you need to use their website. They have a lot more (too many?) features which require a custom UI.
COOL GIRL@kamila · Kamila Corporation
cool!
Nice solution. Congratulations!
Paraj Mathur@paraj_mathur · Co-founder, CEO @ SimplyStow
I have been using Small Chat - how would you say this is different?
Mathieu DutourMaker@mathieudutour · Software Engineer @Sketchapp
@paraj_mathur I haven't properly try Small Chat but from what I'm seeing, I'd say that Slacking pigeons give you a lot more control over the widget: you can open it programmatically, send an automatic message when the user does something, etc. And it's open source so you can fork it and tweak every single detail!