Skype Web Control

Embed Skype chat onto any website with only 2 lines of code

Reviews

Discussion

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Ryan Hoover@rrhoover · Founder, Product Hunt
Skype taking on Intercom, Zendesk, and other support tools with this move. When will Slack do the same? 🤔 There are already a few Slack-integrated apps to embed a channel into a site.
Alex @tpbtv
@rrhoover to be honest, I don't know why they haven't already :(
Jevin Sew@jevinsew · Rails / iOS developer
@rrhoover yeah Slack's priorities are weird to me
Hassan May Riggs@hassanriggs · Founder, Smart Alto
@rrhoover Most founders I know use Intercom. We need more innovation in this space.
Nik Sudan@niksudan · Game & Systems Developer
@rrhoover I reckon it'll only be a matter of time before we see this feature for Messenger, Slack, and other popular messaging services. It'll be the new stories!
Felipe Rohde@felipe_rohde
@hassanriggs innovation like?
Rene Brandel
Maker
@renebrandel · Program Manager, Microsoft Skype
@felipe_rohde @hassanriggs Follow me and I'll keep you up to date in the upcoming weeks ;-)
Buster@buster · PM, Slack
@rrhoover Regarding Slack... syndicating channels isn't a feature that has obvious work-related applications. There are issues around security as well (people in the channel should know if their messages are being embedded somewhere else), so it would need to have sophisticated permission checking and considerations for fallbacks, it would need to update in real time (when messages change, reactions added, buttons clicked), etc. And at that point might as well use the API and let the ecosystem solve it for specific use cases. In other words: it's complicated. What use cases do you think are most compelling for it?
Ryan Hoover@rrhoover · Founder, Product Hunt
@buster as always, very thoughtful response. While I'm not privy to your internal strategy, it seems to be focused on team communication (with a strong expansion into the enterprise) vs. external communication (e.g. customer support, broadcasting announcements). Slack as a huge market and while big, long way to go to complete the mission of the former.
Christian Grobmeier@grobmeier · Software Guy. Grobmeier Solutions.
@rrhoover Except Skype requires users to login before they can text me. Which is a bit sad.
Masoud Ardestani@masoudardestani · Stay tuned... | past founder @rydite
@hassanriggs what about Drift. They ain't too bad.
Rene Brandel
Maker
@renebrandel · Program Manager, Microsoft Skype
@grobmeier @rrhoover True. only if you're using it with a Skype user. Some people like to use a Skype bot that forwards the messages into team comms clients like Slack or Microsoft Teams. This way you don't have to sign in to start a chat.
Devran (Cosmo) Ünal@maccosmo · Senior Product Engineer, Carl Zeiss AG
Awesome! Great job!
Marc Seitz@mfts0 · CTO at @Hackerbay
@maccosmo @renebrandel congrats !!!
Josiah@josiahtullis · designer, entrepreneur
Consider this + the Microsoft Bot Framework and you can see why Skype has become so attractive to developers. https://dev.botframework.com/
Karim Jedda@karimjdda · Big Data Architect, Prosieben Sat1
Great stuff, could be useful for my livecoding sessions
Rene Brandel
Maker
@renebrandel · Program Manager, Microsoft Skype
@karimjdda Super cool idea!
Karthikeyan KC@karthikeyankc · Creator of Swyde and Geekswipe
This is cool! But you know what's not cool? Not letting the existing users delete their Skype accounts! I know Skype is now a part of Microsoft account, but it was a terrible thing you did! You forced it on the users without even letting them know about the integration. I was a Skype user since its inception! Recently stopped using it, as MS turned it into a user-hostile product with devious practices for targeting ads during conversations. If you really care about what you are doing, please don't put a gun to your users' head and force things! A product should be user-friendly, safe, secure, and should come with enough choices to accommodate the human. We're not machines here! This new Skype under Microsoft is a terrible disaster!
Rene Brandel
Maker
@renebrandel · Program Manager, Microsoft Skype
@karthikeyankc Hello. Skype does allow you to delete your account. Here's our customer support page with the instructions: https://support.skype.com/en/faq... Your feedback matters! Please send submit your feedback and the respective team will look into it. Here's how: https://support.skype.com/en/faq...
Karthikeyan KC@karthikeyankc · Creator of Swyde and Geekswipe
@renebrandel Hello! :) In case you didn't know it before, the links on those pages are to delete and close Microsoft account! Not Skype! You're just doing that copy paste thing what your support people do at answers.microsoft.com! Hope you can understand how annoying this is! About that feedback part, the feedback app, another horrendously designed application from your company, won't let me give a feedback without enabling the diagnostics telemetry. As for Skype, all I could do was to change my Skype name to I DONT USE SKYPE ANYMORE to remove my identity from Skype. That's a dumb product design right there! And I am pretty sure no one at Microsoft would care about it if I had added it as a feedback via your feedback app. The funniest thing is, even people who work at Microsoft think it's dumb. I hope you take it to the right people and make it possible to delete Skype accounts (at least for people like me who created Skype accounts, when it wasn't associated with Microsoft).