ScreenSteps

Write better help articles for your support knowledge base

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Ryan HooverPro@rrhoover · Founder, Product Hunt
So it's sort of like Buffer for help articles. I've experienced this issue at PlayHaven -- disparate documentation in internal wiki's, on the blog, on Desk.com help center, etc. cc @grmeyer
Greg Meyer@grmeyer · Data + Product @OutboundWorks
@rrhoover yes, this is a definite need. Writing scripted "choose your own adventure"-style content for Help content is very challenging and currently limited to expensive systems. Managing the content chunks and not just writing one-off content is another challenge; versioning and maintaining this stuff with each product/feature release is also a headache. (Market opportunity ;)
Ryan Harmon@heyharmon · Designer
This is fantastic!