When a guest books on any OTA (Booking.com, Airbnb, etc.):
Unique Booking ID capture hoti hai
Har OTA apni unique reservation ID bhejta hai. Channel manager in IDs ko track karta hai, isliye same booking dobara count nahi hoti.
Real-time inventory sync
Jaise hi ek booking kisi bhi site se aati hai:
Availability turant reduce ho jaati hai
Baaki saari OTAs par wahi room auto-close ho jata hai
Isse guest dusri site par same room dobara book hi nahi kar paata.
Central reservation database
Saari bookings ek single centralized system mein aati hain. System check karta hai:
Same dates
Same room type
Same inventory count
Agar inventory already consumed hai, duplicate booking reject ho jaati hai.
OTA-level controls (API rules)
Booking.com aur Airbnb jaise OTAs ke saath API-based rules hote hain jo overbooking aur duplicate confirmations ko automatically prevent karte hain.
Alerts & logs
Agar kabhi rare case mein conflict aaye, system alerts/logs generate karta hai jisse hotel team turant action le sake.
✅ Result
No duplicate reservations
Overbooking ka risk almost zero
Clean, accurate booking data across all channels