Aman Chauhan

• OTA handling bilkul simple aur hassle-free ho jaati hai

• Sabhi bookings, rates aur inventory real-time ek hi dashboard se control hote hain

• Manual errors aur overbooking ka risk kaafi kam ho jata hai

• Kaafi time save hota hai, staff ka workload bhi kam hota hai

• Interface user-friendly hai, bina technical headache ke use ho jata hai

• Overall hotel operations zyada smooth, fast aur efficient ho jaate hain

The platform is working really well overall. However, onboarding tutorials and step-by-step training videos could be improved for new users. Adding more advanced reporting features and faster customer support during peak hours would make the experience even better

We also considered manual OTA management and a few other channel managers, but they were either time-consuming or not as user-friendly. Compared to them, SaasAro Channel Manager stood out for its ease of use, smooth OTA integration, and reliable performance, which made it the best choice for Hotel Royal Comfort.

Most good channel managers (including SaasAro) push inventory and rate changes in real time to all connected OTAs such as Airbnb and Booking.com — meaning as soon as you update something on the dashboard, it is sent instantly to those platforms. This helps keep availability accurate and prevents overbookings.

When a guest books on any OTA (Booking.com, Airbnb, etc.):

Unique Booking ID capture hoti hai

Har OTA apni unique reservation ID bhejta hai. Channel manager in IDs ko track karta hai, isliye same booking dobara count nahi hoti.

Real-time inventory sync

Jaise hi ek booking kisi bhi site se aati hai:

Availability turant reduce ho jaati hai

Baaki saari OTAs par wahi room auto-close ho jata hai

Isse guest dusri site par same room dobara book hi nahi kar paata.

Central reservation database

Saari bookings ek single centralized system mein aati hain. System check karta hai:

Same dates

Same room type

Same inventory count

Agar inventory already consumed hai, duplicate booking reject ho jaati hai.

OTA-level controls (API rules)

Booking.com aur Airbnb jaise OTAs ke saath API-based rules hote hain jo overbooking aur duplicate confirmations ko automatically prevent karte hain.

Alerts & logs

Agar kabhi rare case mein conflict aaye, system alerts/logs generate karta hai jisse hotel team turant action le sake.

✅ Result

No duplicate reservations

Overbooking ka risk almost zero

Clean, accurate booking data across all channels

SaasAro also provides a website builder designed specifically for hotels. You can create a custom, SEO-friendly hotel website that integrates smoothly with the booking engine. It supports features like mobile responsiveness, multilingual options, and direct booking integration so visitors can easily find and reserve rooms on your site