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Resonoon
AI helpdesk, tickets and social media in one workspace
225 followers
AI helpdesk, tickets and social media in one workspace
225 followers
Resonoon brings customer support and social media management into one workspace. Reso Helpdesk combines AI support agents, a shared inbox, tickets and customer context so your team can resolve requests and follow up. Reso SMM gives each brand an AI agent for strategy, content planning, platform-specific posts and audience insights. Support existing customers and build your social presence with AI while your team stays in control.
This is the 2nd launch from Resonoon. View more
Reso SMM
Launched this week
Manage your social presence alongside Resonoon's AI helpdesk, inbox and tickets. Reso SMM helps you plan, adapt and review posts for each network, publish through supported connections and use audience insights to reach potential customers.
Free Options
Launch Team / Built With
@anastasiia_ko We use it as a core engineering force across the entire product lifecycle
Hi Product Hunt! 👋
Small teams need to be there for customers and show up where future customers spend their time. Those jobs often live in separate tools.
We are bringing them together in Resonoon. Reso Helpdesk combines AI support agents, a shared inbox, tickets and customer context. Our new module, Reso SMM, adds AI social media management in the same workspace.
Here is what Reso SMM helps you do:
1. Give each brand its own AI agent. Start with your website, products, goals and audience. Keep your business knowledge, tone of voice and visual style together.
2. Turn your direction into a plan. Build a content strategy and calendar with themes, topics and a cadence for your chosen networks.
3. Manage your presence across channels. Adapt text and visuals for each platform, review and edit the results, then publish through supported connections or prepare materials for manual posting. You decide what goes out.
4. Learn from the response. Use available reactions, comments and previous results to retain useful audience insights and guide the next content cycle.
The goal is a consistent, relevant social presence that helps more potential customers discover your business, without coordinating a large team. Customer support and tickets remain right there in the same workspace.
We built Reso SMM with the help of GPT-6 Astra.
What would save your team the most time: managing support, staying consistent on social media, or understanding what resonates with your audience?
@anastasiia_ko can teams review and approve AI generated responses before they go live ?
@anastasiia_ko @dipanshu_kushwaha5 Hello Dipanshu! Yes, they can! Do you want a quick demo? Best Slava K Founder
@anastasiia_ko @dipanshu_kushwaha5 Do you want a demo?
World of AI by aitools.fyi
This looks really interesting! congratulations on the launch, curious to see how teams use it in their daily workflows
@imfenil16 Hi Fenil, thanks a lot! 🙌
That’s exactly what we’re excited to see too. ResoSMM is designed to take the repetitive part of social media work off the team’s plate, from content planning and creation to publishing across channels.
Would love to hear your feedback if you get a chance to try it!
@imfenil16 We can book a demo and show all magic inside.