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Damn bro, this is sick! What tech did you use to make it work? I'd imagine you need it to scale like crazy given you're chatting across the whole freaking internet.
@jitindodd Thanks for the kind words! The API is written in Elixir, which is super concurrent out-of-the-box. The hardest part was probably ensuring the app (basically a React app embedded in an iframe) remains performant on every web page. We optimized like crazy.
Hi Andro, thanks for your question! Here are just a few of our plans in ascending order of excitement:
* better search (e.g., you could search some Python documentation to see if anyone has asked the same question);
* auto-generating FAQs for a given site (goes hand-in-hand with search);
* opening our API and building a platform for bot developers;
* making Relay available as a script tag, so all visitors of a given website can join the chat (not just users who have downloaded the extension).
Hope you’re as pumped about these features as we are!
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@sam_winter I came here to suggest the ability to implement as a script, good to know it's already something that's on your minds!
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@sam_winter Honestly, the search seemed good enough for me. #3 on your list is so cool.
@daleanthony Thank you! We'll let you know once it's out :)
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@sam_winter Having it "installed" on my website would be really cool! I see as a community-driven Interconn and that is awesome :) very promising.
Also, to make it better for support teams, it would be nice to have a Browser PUSH Notification when new questions arrives.
This is incredible! Been daydreaming of something like this for a while :). Also out of curiosity I was wondering how you were planning on acquiring new users and growing the # of downloads? Wishing you tons of success and congrats! :)
@toshvelaga that's the tough part. Hopefully Product Hunt helps a lot. Like any chat product, it requires a critical mass of users. We're hoping that once that kicks in, it snowballs from there primarily from word of mouth.
@toshvelaga@sam_winter You might want to think about an invite system. Connecting to Gmail, facebook, or twitter could allow you to ask your network about the website while sending out invites.
@jeffreykaine that's a great idea. Thanks for the suggestion. We need to get that growth engine up to full speed asap to ensure the network becomes even more valuable.
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I guess i'm not getting the execution on this though? I get the tech stack, I get all the use cases, but don't both "chatters" have to have the extension installed? Therefore, it's going to be like building a marketplace...you'll need huge scale and distribution to make this relevant....
@askmesaas you're totally right that this is a particularly difficult cold-start problem (which is why I think this type of product hasn't been successful previously). One way we plan to tackle that issue is by making Relay available as a script tag, so website owners can unlock a chat community with a single tag. We're working on that right now.
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@sam_winter Right on. I'm a fan either way and the use cases are really staggering tbh. Single tags, APIs etc, all good ways to make this dead simple if you can. I wish you guys success!
@joe_keller Thank you! We haven't seen anything like it either, so we had to build it!
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@joe_keller@sam_winter wish it didn't have the 75 stars to chat... hard to get going on a website to test.... love it though ... just wish i could use it
@ronyfadel Thank you for the feedback! I'll definitely study Yakalike. We'll consider adding guest mode. Could be pretty powerful to lower the barrier to chat.
@lif_ted agreed, social login will become especially important as we start to build out profiles.
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Are you guys planning to add mobile support? E.g. thin layer over the default in-app web browser. Would love to support you guys with Flutter or React Native.
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