Onyx AI is an AI-powered chatbot built for Malaysian businesses. Answer customers 24/7 in English, Bahasa Melayu, and Chinese. Upload your FAQs, customize branding, and go live on any website with one script tag. No coding needed. Setup in under 5 minutes. Features: live agent handoff, streaming responses, analytics, business hours auto-reply, and multi-tenant support for agencies. Free plan available. Works with Shopify, WordPress, Wix, and any custom site.
Hey Product Hunt!
We built Onyx AI because we saw a gap in the market — most AI chatbot platforms are built for Western businesses, priced in USD, and don't support Southeast Asian languages natively.
We're Malaysian, and we know that local businesses here need something different:
- Support for Bahasa Melayu, English, and Chinese in one chatbot
- Pricing that makes sense for SMEs (starting from RM0/month)
- Setup so simple that a kedai owner can do it in 5 minutes
Here's what makes Onyx AI stand out:
FAQ-powered AI — Upload your knowledge base and the AI learns your business instantly
White-label branding — Your customers see your brand, not ours
Streaming responses — Real-time word-by-word answers via SSE
Trilingual — Responds in the language your customer prefers
Live agent handoff — Complex issues go to your team with full context
Analytics dashboard — See what customers ask most
We've helped 500+ Malaysian businesses automate their customer support so far.
We'd love your feedback! What features would you want to see next?
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