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Model Nex Agents
In-app AI agents that onboard, guide, and retain SaaS users
1 follower
In-app AI agents that onboard, guide, and retain SaaS users
1 follower
ModelNex helps SaaS teams onboard users faster, reduce repetitive support tickets, and improve retention with context-aware in-app AI agents. Instead of sending users to docs, chatbots, or generic product tours, ModelNex understands product knowledge, UI context, user roles, and workflow state to guide users step by step inside the app. Teams can use ModelNex for onboarding, feature adoption, support deflection, and workflow completion without hard-coding every guide.
Hey Product Hunt 👋
I’m Sharuna, building ModelNex.
Most SaaS teams lose users in the same painful places: onboarding stalls, users miss key features, support teams answer the same product questions, and customers fail to complete the workflows that drive retention.
Docs, chat widgets, and static product tours all help, but they usually sit outside the actual workflow or lack enough context to guide the user to completion.
That is the gap we built ModelNex to close.
ModelNex turns product knowledge, UI context, user roles, and workflow state into in-app AI agents that help users complete tasks directly inside the product.
Teams can use ModelNex to:
- onboard customers faster
- reduce repetitive support tickets
- drive feature adoption
- guide users through complex workflows
- improve activation and retention
The goal is simple: help every user get to value faster, without adding more load to product, support, or customer success teams.
I’ll be around all day and would love feedback from SaaS founders, product teams, customer success leaders, and anyone working on onboarding or retention.
-- Sharuna