24/7 Travel concierge via SMS by certified agents

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Reinhard Lanegger
Reinhard LaneggerMaker@rml723
SMS and Facebook Messenger based travel concierge for all travel related issues and bookings by Lufthansa Innovation Hub.
Ben Tossell
Ben Tossell@bentossell · Makerpad.co
Seems like its becoming a crowded space pretty quickly!! Interested to see what message-based 'invisible' apps (in general) can do to differentiate themselves and win in this market. I feel that a lot of assessment will be on the experience you receive and the outcome. But acquiring new users when there are a lot of competitors may be the big battleground.
Reinhard Lanegger
Reinhard LaneggerMaker@rml723
@bentossell My opinion is that messengers created new platforms for NO-UI business. Just like social media was once treated as another marketing channel. Really looking forward to exploring this fields and yes competition will be big especially because number of messengers is ever growing like #peach and even locally dispersed
Prince Bhojwani
Prince Bhojwani@princebhojwani · Founder @ Bubcart
Interesting! Like seeing stuff like this and Hyper. Conversational commerce 📈📈
Brandon Lipman
Brandon Lipman@lipmanb · Founder & Growth Marketer Redwhale
Applications similar to this one are becoming increasingly frequent. I see this as the preamble to true artificial intelligence. This allows users to interact more naturally and build trust with human like interfaces (sometimes they are actually human run, with a powerful oz pulling the strings). This will then lead to more true AI once trust is built between user and software.
Reinhard Lanegger
Reinhard LaneggerMaker@rml723
@lipmanb I still think the market has enough space for a human and AI concierge. Even as AI is continuing to get better and better, interpreting non visible information or empathy is still human uniqueness (including the possibility of misinterpretation.
Tom Flemming
Tom Flemming@tomflemming
and how is this different from… Susan?