I didn't know no-shows waste 15-40% of every sales team's calendar until I met a stranger at Web Summit.
I was standing by our booth when someone wandered over and started asking about what we're building at @Meet-Ting. I assumed he was just curious.
Then he mentioned his company loses a lot of time to no-shows across his sales team. I asked how many.
"We get 10,000 inbound demos a month."
He walked off eventually, and someone came over to me and said: "Do you know who that was?".
Turns out he was the Head of Sales at a European unicorn.
We stayed in touch. And that conversation became a feature!
We call it 'No Show Recovery'.
Ting watches your calendar. If it notices the other person didn't show up, it asks if you want help rescheduling - automatically, inside the same thread.
When you're running 10k sales calls a month and 15-40% don't show, recovering even 1-5% is hundreds of meetings saved and potential $$$s.
Other lesson, talk to people as if you want and expect nothing in return.
