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NEVER BUY MAILTAG! NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!
Below are reasons and my poor story:
1) In their dashboard, there is nowhere to delete your credit card, nowhere to cancel subscription. I was their customer in the past years, now I want to stop and remove my card. But I can't remove my card from their payment system. I failed..Now they charge year by year. Just like thief,steel money from your pocket forever!!!
2) When you ask their help to remove the credit card information. They never reply you!
I tried to email them, chat with them for more than 1 month. Until now, no single reply from them. And they keep steal money from my card in December 2018.
The emails list I contacted in the past 1 month is listed below:
email@example.com (their CEO)
3) Except me, other people also met same problems
"Felix Josemon" etc.
They all endure the same nightmare as well ! Please check those negative comments in the Google chrome web store of mailtag. you will discover the truth.You will find that they failed to cancel when they want to.
NEVER BUY MAILTAG!
NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!
BE AWAY FROM MAILTAG PAID PLAN!Pros:
the dashboard is good lookingCons:
there is nowhere to delete your credit card, nowhere to cancel subscription.they never reply you if you want to stop subscription payment
I started to just the product when they first launched and the CEO would answer support emails, but since they did the fund raising it has gone to hell in a hand basket. They have stopped responsing to support emails and have dropped off the plant.Pros:
It used to be goodCons:
Unable to get ahold of anybody at the company, they never return emails.
I wrote several times to NOT renew especailly when they sent an email that they would review. I wrote them immediately and they did not respond.. They charged me for 1 year renewal. They have yet to respond despite repeated requests. I hope to get my bank to help but the jury is out. They used to respond to questions when I was new user but now Unresponsive and NO support.Pros:
ok in the beginning but sometimes did not get any read confirmations especially on very important ones.Cons:
There are alternatives but no idea of support and I HATE the enrollment automatic renewal policy.Very difficult to get them to stop.
I am a FULL year prepaid subscriber. The productt stopped working just after he closed a funding drive. Vendor ignores all support requests. Vendor ignores all refund requests. . No longer functional B. NO response to support requests C. Vendor does NOT respond to refund requests on his BROKEN product. D. Does NOT respond to inquiries.Pros:
When it worked, it was a GREAT product. So GREAT, I subscribed to the FULL PAID versionCons:
Product in not functional and vendor is unresponsive.