LiveChat for Instagram

Effortlessly talk to your customers via Instagram.

51 followers

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The newest integration between LiveChat and Instagram allows you to talk to your customers via Instagram from the same place as your other channels and solve their problems in no time.
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
LiveChat for Instagram gallery image
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Launch tags:Social Media•Customer Communication•Bots
Launch Team
Intercom
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What do you think? …

Andrii Fedyk
Maker
Hello, Product Hunt! I’d like to show you the newest integration between LiveChat and Instagram that will allow you to manage your customer communication via Instagram without the necessity to open the app and your business account every time. It doesn’t only let you respond to direct messages and story replies in LiveChat, but also: - shows you stories you’ve been mentioned in and allows you to respond to them; - provides customer account information in the agent app during the chat; - allows you to track chats via Instagram in the Reports section; - introduces the ChatBot into the game and automates your communication. With ChatBot support, you can add quick replies and automated responses to your Instagram account and provide your customers with immediate support in the most repetitive cases. Let me know what you think!
Fares
@fedyk_andrew Congrats on the launch 🚀
Andrii Fedyk
Maker
@fares_aktouf thank man, appreciate it!
Said
Notion Ultimate Second Brain
@fedyk_andrew Congrats on the launch 🚀🚀🚀🚀
Fares
@fedyk_andrew you're welcome
Ankit Sharma
Looking good, but what is the main difference between Instagram chat and LiveChat? As Instagram gives a chat option on web also.
Andrii Fedyk
Maker
Hey @ankitsharmaofficial, good question!! Instagram web is just fine for personal usage or small businesses. When business grows, the number of messages rises as well. If one person can't reply to all those chats, LiveChat can be handy. LiveChat + Instagram distribute all those messages among the team. Also, you can have their channels like Telegram, Viber, LINE or Whatsapp connected to LiveChat and have all communication in one app. In addition, LiveChat supports ChatBot, which can noticeably relieve the support team 😉
Angeli Zhao
Congratulations on the launc Andrii! As a social media marketer, I love this!
Andrii Fedyk
Maker
@angeli_ thanks, Instagram is pure gold for social marketing. And there are many so many features that can be integrated with LiveChat. For instance, Instagram Ice Breakers will be available in the next few weeks 😉
Piotr Borkowicz
will certainly come in handy for instagramers, influencers and others who would like to outsource answering people to entire support teams. Great job!
Andrii Fedyk
Maker
@peter_borkowicz thanks! Businesses are shifting to content-based marketing and Instagram is a great way to go!
Abhishek
This looks like an amazing app which will make lives easy for sellers. Congrats on the launch. Super cool! 🎉🎊