Live Chat for Slack and Microsoft Teams

Talk to your website visitors from the apps you already use

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Talk to your website visitors from the apps you already use

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Live chat with your website visitors right from Slack and Teams. Now you can talk to your website visitors directly from the messaging tools you already use. Our live chat is easy to set up, fully customizable, and supports unlimited agents on every plan.

Live Chat for Slack and Microsoft Teams gallery image

Launch tags:Productivity•Messaging

Launch Team

Framer — Launch websites with enterprise needs at startup speeds.

Launch websites with enterprise needs at startup speeds.

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Maker

Hi everyone 👋 James here from Social Intents, and I’m very excited to announce Live Chat for Slack and Microsoft Teams. I know you have a lot of live chat choices out there, and each has its own learning curve and quirks. So instead of introducing yet another separate messaging app into the mix, we decided to extend the collaboration tools you already use. Now you can talk to your website visitors right from the Slack and Microsoft Teams. It’s the perfect addition to your sales, marketing, and support teams. Here are some of the features we’re proud of: - Chat directly from both Slack and Microsoft Teams - Send chats to specific channels with department based routing - Grow your team with unlimited agents on each plan - Customize widgets for your language and brand - Set up proactive invites and targeting rules - Send leads and transcripts right to Zapier Can’t wait to hear what you think! Let me know if you have any questions, ideas, or suggestions. 🙂

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6yr ago

Entrepreneur OS

This is actually cool. I have been working as a head of community-management for a while earlier, and having to switch between instant messengers / slack / livechat and whatnot was a real pain in the, and probably wasted a lot of time. There's a lot of features already, how long did it take for you to develop that? Any future plans?

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6yr ago

Maker

@valentine_erokhin Thanks! We've been working on the integrations for over a year now and finally have parity between the Slack and Teams integrations. We plan to continue to enhance based on customer feedback and continue to expand the features like our chatbot support.

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6yr ago

The Big Book of Churn

Interesting. Regarding the plans: one "Website Domain" would include any sub-domains of that domain, meaning I could implement the widget on the marketing website (our www.xxx.com homepage) for prospect questions as well as in our application (app.xxx.com) for existing users?

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6yr ago

Maker

Hi @philipp_wolf2. Good question - that's exactly right. We support 1 top level domain and any subdomains under that in our Basic plan.

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6yr ago