Free to get started. All the core features you want and need in a website widget. Cheap when you scale.
Competitors have more features. Design is in early stage.
Live chat is never Live - it takes time, its frustrating and you lose leads. Making it a chatbot/form/survey makes alot more sense. And the easier it is to setup and change the better you can adapt.Timar Ivo Batis has used this product for one day.