Ozonetel | oneCXi

Ozonetel | oneCXi

Shaping the Future of CX with Intelligence

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Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle.
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Launch tags:Customer Success•Customer Communication•Tech
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What do you think? …

nutanc
Kookoo Interactive Assistant
Maker
Hi @kwdinc, thanks for hunting Kookoo. Just to give a brief intro, We believe that setting up a communication infra for a business should be as easy as setting up a website. Just click and get started. But its not. You have to follow up with telcos, chat providers, CRM providers etc. So we came out with Kookoo. Setup a cloud call center in 2 mins :) And it comes with all bells and whistles(Chat,IVR,Unlimited agents, Call recording etc). And as a special product hunt launch, its just $19.9. Unlimited agents. And we include 1000 minutes of call time free. Basically, we want to see if we can do a Twilio for call centers. No agent rental. Pay for only the call minutes. Regarding background, we already have a couple of cloud telephony products and have handled more than 2 Billion calls so far on our platform. Currently 30,000 call center agents use our product.
nutanc
Kookoo Interactive Assistant
Maker
Just to be clear, this product is mainly for serving US businesses. You will get a US phone number once you sign up. For other international startups, we have http://cloudagent.io. But that is not a DIY. You will have to mail us. Sorry!
nutanc
Kookoo Interactive Assistant
Maker
Happy to take any questions
Prashant Singh
Shifu
Very nice , Easy to use and amazing value for money .
Tom Bielecki
Are your IVR voice "personalities" text to speech or real human voices?
nutanc
Kookoo Interactive Assistant
Maker
@tombielecki currently they are text to speech.
Mimi Wong
@nutanc @tombielecki can you record your own?
nutanc
Kookoo Interactive Assistant
Maker
@mimi_wong @tombielecki yes. Absolutely. You can record your own.
Sandeep Todi
Do you support toll free and local numbers for Canada ?
nutanc
Kookoo Interactive Assistant
Maker
@sandeeptodi yes we do. This particular product was designed specifically for US customers. But if you are looking for Canada we could help you with that. Can you please mail us at sales at ozonetel and we should be able to provide a solution for you.
Mimi Wong
@nutanc How does this stack up against TalkDesk?
nutanc
Kookoo Interactive Assistant
Maker
@mimi_wong This is a cloud call center solution for SMBs and SMEs. We also have a full fledged cloud call center solution at http://cloudagent.io and that has a lot more features than Talkdesk.
David Matichuk
Can the provided number be used to receive faxes?