HEROES for Facebook Messenger

Broadcasting tool for influencers

⚡ HEROES helps social media Influencers send direct messages to their followers through Facebook Messenger.

From simple text to voice and videos, it's now easy to broadcast interactive personal messages to your audience at scale.

Reviews

  • Brian JaggerPartner @ Casting Calls Amer. & VidGage
    Pros: 

    The onboard is simple.

    Cons: 

    They don't make it easy to access and edit once setup.

    tested it on one of my pages. I like the flow, but already see ways I want to change it, still trying to determine how to do such. This part doesn't seem to be so user friendly.

    Brian Jagger has used this product for one day.
  • Bridie MarshallCreative Director, BeSocial Media
    Pros: 

    The simplicity!

    Cons: 

    This can't be blank but I can't think of any Cons right now.

    It's so easy to setup and use; I've really enjoyed connecting with my audiences via HEROES on Facebook Messenger and I'm the type to abandon products if they are too complicated or time consuming - I got this set up really fast and it's really effective.

    Looking forward to new features :)

    Bridie Marshall has used this product for one week.

Discussion

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Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
Hey Product Hunters, it's Emanuele from ⚡HEROES, I'm excited to be here and launch our first product today! ⚡HEROES allows social media Influencers to engage their audiences with direct messages on Facebook Messenger. Think of it as a parallel channel alongside Instagram or Youtube, but entirely chat-based, where Influencers can directly broadcast content to their follower's Messenger, be it a private video or a voice message. Influencers are able to schedule their broadcasts and even segment their audience, and we are working to create richer and more interactive experiences both for them and for their users. We believe that messaging apps are going to be the next channel for audience engagement and in particular for the influencer marketing space. Happy to answer any question here or at emanuele@heroes.ai Thank you! Emanuele
Thomas Schranz ⛄️@__tosh · Co-founder & CEO, Blossom
Facebook Messenger is the strongest influencer channel right now (extremely engaged users, private messaging, rich media like audio, video up to immersive VR gaming within web views is possible, huge potential for personalized messages, …). Yet almost no one is using Messenger effectively yet. I expect this to change now with ⚡️ HEROES. Great job @immanuelkapa with the product, already went a long way, product development pace is impressive.
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@__tosh Thank you so much, hopefully product development will get better and better thanks to user feedback!
Abadesi@abadesi · Community at Product Hunt
@immanuelkapa This is big, if viewers start subscribing via Messenger to watch their fave influencers YouTube should be worried... 👀
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@abadesi we plan on integrating features for specific categories like YouTubers in the next releases 💪
Bernhard Hauser@_bernhard · CEO, oratio
Wow, really well made. It's super easy to set up and self explanatory. I especially like the Analytics section, it gives valuable insights. And the best thing is, everything works right in Messenger 👏
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@_bernhard Thanks Bernhard, really appreciated! 🙏
Krishna De@krishnade · Social business & live video strategist
Really interesting to see this released @immanuelkapa - I have added it to my curations - I tried to post some questions to via your page on Messenger but it is not accepting live chat so I will post them here: - Can I have multiple pages? - Do you offer growth tools such as if people comment on a post can you send a response in Messenger? - What if I have another bot connected to the page - do I have to uninstall that and can I bring the subscribers with me? - Do you have any video tutorials? - What will your pricing be? - Will we be able to have live chat or just broadcasts? - Is the start menu able to be customised and is it branded with Heros as you see in Manychat and Chatfuel? - Is there a limit to the number of broadcasts you can do? Do you have the option to send out a sequence of messages? Thanks
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@krishnade Hello Krishna, thanks for the impressive list of questions! Really on point! I'll answer them here for everybody to see :) - Can I have multiple pages? Not at the moment, but it's on our product roadmap, good catch! - Do you offer growth tools such as if people comment on a post can you send a response in Messenger? We will release growth tools including integrations (including auto-posting on comments) for Facebook, Instagram and Youtube very soon. - What if I have another bot connected to the page - do I have to uninstall that and can I bring the subscribers with me? Right now we handled few cases were people already had a bot attached to their page. In that case, we are able to privately migrate your users to your new bot on HEROES, but we handle this case by case. - Do you have any video tutorials? Not for now unfortunately, but definitely on our to-do list. - What will your pricing be? Free, now and forever. We will never charge users for using the product. We are although planning on releasing monetization tools for content creators and influencers, like the possibility to get donations or subscriptions from your audience, and in the medium term, to directly connect you with brands/ agencies in need for a sponsored messaging broadcast. Our business model will rely on small transaction fees in these scenarios. - Will we be able to have live chat or just broadcasts? The product we are releasing today is actually a v2. The first version had a live chat feature with even automated FAQs. However, after testing it with multiple influencers, we decided to strip down our first public version and focus on broadcasting. However, the live chat feature might be integrated again in the future. - Is the start menu able to be customised and is it branded with Heros as you see in Manychat and Chatfuel? Right now we are reducing customization to the minimum to not overload users with too many options. Compared to other bot platforms, HEROES is aimed at the general public, who is not really keen on bots. Menu customization will definitely come though, I can assure you. As for the branding watermark, yes for now every channel released on HEROES will be branded, but there will be soon ways to remove that. - Is there a limit to the number of broadcasts you can do? Do you have the option to send out a sequence of messages? No there is no limit to the number of broadcasts. The only limit is common sense, meaning: nobody wants to receive too many messages. We usually recommend to send 1-2 broadcasts per week. We will make it easier in the future to send broadcasts only to target groups who have not received a broadcast in a certain timeframe. As for sequences, yes we are also planning to introduce them, in a similar way to how drip campaigns work for email. Again, wow, thanks for the amazing questions! ⚡
Krishna De@krishnade · Social business & live video strategist
@immanuelkapa Thanks so much for the comprehensive reply. I hope you will keep in touch with everyone who registers on your site re updates on features. For me having the option of live chat is really important as are growth tools so I am not going to take the next step to install it on one of my main pages at the moment - though I may test it on a page as I am interested to see the interface. Live chat is especially important as people usually come to my page to ask questions and I don't want to frustrate them if they have no way of doing that. As I teach marketing and PR professionals about digital comms including influencer marketing, a couple of other suggestions for you: - be ready to be able to confirm to any European users that you are GDPR compliant and have a help page on your site about that - you may want to have some reminders on the dashboard to advise people to comply with FTC guidelines (or whatever country they are in) re disclosures. I see a lot of people failing to do this in their bots at the moment. Looking forward to seeing how your platform develops as it looks like a tool that will be of interest to people who don't want to invest in developing a fully fledged bot.
Krishna De@krishnade · Social business & live video strategist
@immanuelkapa I just tested you app and clicked create anew page and I am left with a white popup so you might want to check that out in terms of your app - I am working on FF as a browser
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@krishnade Sorry to hear that, thanks for reporting it! You can create a new page from this link: https://www.facebook.com/pages/c... Then once done, proceed normally to connect your newly created page.
Emanuele CapparelliMaker@immanuelkapa · 🇮🇹 🚀 ⚙️ 💰 🗺️ 🤖 ⚡
@krishnade Privacy is definitely a big topic for our platform, so thanks for these suggestions. We will definitely keep everybody updated with new features, all your previous questions match our vision and roadmap, so it's in our interest to get back to you once we have them ready! As for the live chat, point taken. We have had mixed feedback from that one, so I'm definitely open to find a way to putting in back in the product. By the way, launching a bot on HEROES doesn't kill your chat, you can still message back users from the Facebook Page Manager, the bot will not interrupt :)