Harvestr

Hey @anna_0x , thanks for your question! Harvestr is still completely free at the moment so it's the perfect timing to try :) We are actually in the process of turning it into a paying product and our pricing will be released publicly very soon. But here it is for you guys ! - 49$ / month for 5 seats - 99$ / month for 10 seats - 199$ / month for 20 seats - For more than 20 seats, we'll provide a custom pricing according to the needs All plans include all features and integrations.

Hi @maximebnt Great question! First, we think that productboard is a great tool for managing product development. With Harvestr, we want to offer an even greater alternative that's not only focused on product managers, but also on the most important person in the company... the customer ! That's why in Harvestr, you'll have a comprehensive user management interface, with the list of all your product users who give you valuable feedback. These users can be qualified, segmented, and filtered to : - better prioritize features according to the type of users who are impacted - identify your best contributors (those who give you the most valuable feedback for example) - build a community of power users that you can sollicit to get feedback, test features, etc. Then, our second main differenciating focus is on the user feedback loop. In Harvestr, users who send you feedback can be automatically notified about the status of their requests, from the moment they send you feedback to the moment you release a feature they are interested in. We are convinced that showing your customers that their voice is being heard is key and can have a hugely positive impact on user experience and company brand. Last but not least, we attach a lot of importance to improving collaboration and communication between support and product teams. To achieve this, Harvestr provides deep two-way integrations with tools like Zendesk and Intercom : not only do we allow you to leverage feedback that's stored in these tools, but we also send updates to support teams in order to give them visibility on the product backlog and help them better inform customers about their feedback status. I hope this answers your question 😃 We will keep working hard to bring you guys a truly differenciated value proposition in the product management space!

@vhuang Oh this is great!

@samrye_enspiral thanks your compliments about design, we attach a lot of importance to it as we know that expectations are high among product people. At Harvestr, we think that product management tools have been focusing a lot on methodologies and on providing project management solutions applied to product, with limited technological added value. We want to go beyond project management to : - help product teams get more insights to build better products by aggregating all the data (including user feedback) they need to evaluate product opportunities. We do this by going deeper than competitors in terms of integrations with 3rd party tools -put the customer at the center of the product management process. In Harvestr, you'll have a comprehensive user management interface, with the list of all your product users who give you valuable feedback. These users can be qualified, segmented, and filtered to better prioritize features and build a community of power users - build a state of the art user feedback loop and show customers that their voice is being heard - improve collaboration and communication between support and product teams with two-way integrations with tools like Zendesk and Intercom I hope this will give you a better idea about how we are differentiating ourselves.

@jaceperry thanks for your feedback! The value you'll get out of Harvestr and our product being a must have or not will mostly depend on the size of your team, the number of users you have, corresponding feedback volume and on the tools you are using to collect feedback. I agree that tools like Trello are great free alternatives for basic product management needs, but they start showing their limits to manage user feedback at scale for example, especially when you're collecting a high volume of feedback and user inputs through other tools like Zendesk or Intercom. These tools won't help you close the feedback loop with customers either. They also won't help you prioritize features and focus on what's most valuable for your customers. They won't you a comprehensive overview of your userbase, something you won't get in Trello either. Etc. Anyway, I think that the most important is to find the tool that will fit your needs and this is the one that will be a must have :)