Haaash

The new generation of product help centers inspired by Stac…

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Soufian Malih
Maker
Founder & product @ https://haash.io
We're super excited to be on Product Hunt today 🚀🎉 We'd love to hear you feedback, questions and how we can make Haaash more awesome. If you signup this week, email s@haaash.com referencing this post, our team will be happy to get you started by manually converting your docs into the Haaash format, we'll set up also for you a one year free account. Thank you!
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Brittany MartinSoftware Engineer, Pgh Cultural Trust
@malihsoufian congrats on the launch. I'd love to understand why you chose Twitter-only signup.
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Soufian Malih
Maker
Founder & product @ https://haash.io
@brittjmartin Thank you Brittany! nothing but for having more control on the launch process of the MVP. Also to get a minimum information about the creators in a frictionless way. We're planning to expand on that and add more signup options very soon.
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Sylvain Utard
VP of Engineering @ Algolia
When connecting with Twitter, it currently asks for a lot of rights (including updating profile, etc...); could you restrict it to only the minimum?
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Soufian Malih
Maker
Founder & product @ https://haash.io
@sylvainutard Yes absolutely! Publishing permission is for the feature of "Auto-Tweeting" answers. We can remove the permission and put the feature on-demand.
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Soufian Malih
Maker
Founder & product @ https://haash.io
@sylvainutard Done! :-)
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Chris Messina
Mentor
#1 Product Hunter! 🏆 ko-fi.com/chris
This seems to lack a CMS for publishing a knowledgebase... Like HelpJuice or Readme.io. Is my impression correct? This is kind of like a UserVoice replacement?
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Soufian Malih
Maker
Founder & product @ https://haash.io
@chrismessina Thank you for your question. In fact Haaash is a CMS for publishing a knowledge base but under the format of questions and answers. Product makers can add every possible question about the product along with answers in Haaash. The fun part is that it's a knowledge base and a plateforme in once. If a user/customer doesn't find his answer he can ask, more than that he can answer another users' questions. Every new answered question adds up to the knowledge base. We can say that Haaash is a dynamic, social & collaborative knowledge base that reduces massively direct/one-to-one customer support time.
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Chris Messina
Mentor
#1 Product Hunter! 🏆 ko-fi.com/chris
@malihsoufian ok, thanks. Not what I'm looking for, but appreciate the success that StackOverflow has had with the technical crowd!
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Soufian Malih
Maker
Founder & product @ https://haash.io
@chrismessina indeed Stackoverflow has a good success with the tech crowd
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HollyGeneral Manager, Taiwan Startup Stadium
Looking forward to making use of this!
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This is cool!
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Soufian Malih
Maker
Founder & product @ https://haash.io
@aravindamodaran Thank you Aravin :)
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