Customer engagement platform


We have a vision for people to be able to walk into any business globally and expect a certain level of service, without accepting mediocrity. We shouldn’t hear “no we can’t do this”; but instead we should hear “let’s see if we can arrange this for you”. Customer experiences should be magical and wow them!

5 Reviews
Ash Ome
Loni Leveridge
Declan Bailey
 +3 reviews
  • Pros: 

    Smart piece of kit, super easy to use and already seeing an improvement in my NPS


    Nothing I've come across yet!

    I'm not very tech savvy but this feedback tool is so user-friendly that I've been able to do everything I need to quickly and simply. I love that I have my customer's opinions right at my fingertips, it's made it much clearer what I need to do to improve their experiences. My favourite feature is the option to invite high-scoring customers to share their experience on social media. Couldn't believe how quickly I started to see an improvement in my score after to paying attention to the feedback!

    Loni Leveridge has used this product for one month.
  • Alistair Watson
    Alistair WatsonIT Technician

    Easy to Use, Sleek Design


    None I have found as of yet

    GroHawk is an easy to use platform that is easily taught to anyone and is a great tool for monitoring customer satisfaction. It's use as a mobile app is very convenient and the review system is unlike anything I've seen. Highly recommend, 10/10

    Alistair Watson has used this product for one month.
  • Declan Bailey
    Declan BaileyAmplify Hearing

    Very useful software! Easy way to amplify positive sentiments from my customers and manage the bad and it's free.


    Only one method of upload, always good to have options.

    Now I'm seeing the impact this has on my business (in a good way), I can't imagine not utilising this tool!

    Declan Bailey has used this product for one month.
  • Pros: 

    Very useful for taking the hassle out of customer interaction


    Nothing at present

    Would definitely recommend

    Sam McClinton has used this product for one week.
  • Pros: 

    Nifty software and simple to use


    Could do with an IOS version

    I'd be upset if someone switched this off!

    Huzaifa Patel has used this product for one week.