GroHawk

Customer engagement platform

We have a vision for people to be able to walk into any business globally and expect a certain level of service, without accepting mediocrity. We shouldn’t hear “no we can’t do this”; but instead we should hear “let’s see if we can arrange this for you”. Customer experiences should be magical and wow them!

Around the web

Reviews

  • Pros: 

    Smart piece of kit, super easy to use and already seeing an improvement in my NPS

    Cons: 

    Nothing I've come across yet!

    I'm not very tech savvy but this feedback tool is so user-friendly that I've been able to do everything I need to quickly and simply. I love that I have my customer's opinions right at my fingertips, it's made it much clearer what I need to do to improve their experiences. My favourite feature is the option to invite high-scoring customers to share their experience on social media. Couldn't believe how quickly I started to see an improvement in my score after to paying attention to the feedback!

    Loni Leveridge has used this product for one month.
  • Alistair WatsonIT Technician
    Pros: 

    Easy to Use, Sleek Design

    Cons: 

    None I have found as of yet

    GroHawk is an easy to use platform that is easily taught to anyone and is a great tool for monitoring customer satisfaction. It's use as a mobile app is very convenient and the review system is unlike anything I've seen. Highly recommend, 10/10

    Alistair Watson has used this product for one month.

Discussion

Hunter
Makers
You need to become a Contributor to join the discussion - Find out how.