Customer engagement platform

We have a vision for people to be able to walk into any business globally and expect a certain level of service, without accepting mediocrity. We shouldn’t hear “no we can’t do this”; but instead we should hear “let’s see if we can arrange this for you”. Customer experiences should be magical and wow them!

Around the web


  • Pros: 

    Smart piece of kit, super easy to use and already seeing an improvement in my NPS


    Nothing I've come across yet!

    I'm not very tech savvy but this feedback tool is so user-friendly that I've been able to do everything I need to quickly and simply. I love that I have my customer's opinions right at my fingertips, it's made it much clearer what I need to do to improve their experiences. My favourite feature is the option to invite high-scoring customers to share their experience on social media. Couldn't believe how quickly I started to see an improvement in my score after to paying attention to the feedback!

    Loni Leveridge has used this product for one month.
  • Alistair WatsonIT Technician

    Easy to Use, Sleek Design


    None I have found as of yet

    GroHawk is an easy to use platform that is easily taught to anyone and is a great tool for monitoring customer satisfaction. It's use as a mobile app is very convenient and the review system is unlike anything I've seen. Highly recommend, 10/10

    Alistair Watson has used this product for one month.


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Mwiti Derrick@mwiti_derrick · Data Analyst
Which industries/ sectors are mostly using this product?