Grain records, transcribes, and summarizes your sales calls with customizable AI-prompts, allowing you to focus on the conversation without worrying about taking notes.
say it helps engineers stay closer to customers. Users note solid HubSpot automation, customizable recording displays, and quick AI chat over transcripts; a few mention occasional glitches and desire more integrations.
meeting recording (5)collaboration tools (2)actionable insights (3)saves time (4)
My favorite tool of the category, and always my go-to. Great for UX research, and sales / discovery calls. Solid, great, smooth, thoughtful interface plus I've been super impressed with the new AI features - summarization, etc.
What needs improvement
I miss the in-meeting note-taker. I'm not sure why they removed it, but it was a really helpful way to call out important moments during the interview.
My main use case is user interviews - either UX or discovery. It's really important to me that on a product spec, I have clips of user verbatim, and grain makes this really easy - I just look at the transcript and highlight the key points.
How accurate are transcriptions across different accents and audio quality?
Transcriptions are easily accurate enough to scan and select highlight clips. They're not to the level of AI dictation apps like Aqua Voice / Wispr Flow, so if you're counting on the transcript to be accurate you'll need to touch it up by hand.
How reliable is automatic recording on Zoom, Meet, and Teams?
It's a little flakey for reasons I don't understand (maybe I have it configured wrong?), but you can just paste the Meet meeting link into the app as a fallback.
Are highlight clips easy to create and share securely?
Yeah - this is my main use case and it's pretty easy.
It's really important to me that on a product spec, I have clips of user verbatim, and grain makes this really easy - I just look at the transcript and highlight the key points.
Have you tried Fathom's "highlight feature" that lets you highlight a segment during the call? I'm curious how well it would extract the key moment.
With so many solutions out there to choose from, to include those provided natively inside of the video conferencing tools, this has proven to win out time and again. It's easy to judge the difference when I get summaries from Zoom, Fireflies, Grain and possibly a few others in a large meeting. The detail, the actions, the summaries alone make even missing a meeting a real option because you don't even need to watch the meeting recording -- just read the notes and confidently know what was discussed (and what actions you were assigned since you weren't there!!). I love the new meeting notes that happen even when it hasn't joined the call directly. Granted -- no video sharing is included for obvious reasons but this is a functionality that, out of the gate, has proved to be incredibly valuable. This space is crowded and new options seem to pop up weekly. But I'm confident the team at Grain will continue to advance this.
Grain has been a game-changer for my meetings. I’ve tried a bunch of other recorders, and what I really like about Grain is its ability to let me chat with the AI using my meeting transcripts to get quick clarifications. I also appreciate that I can customize what’s displayed while recording meetings, so everything looks more on-brand and professional. And I’m a huge fan of Clips, which lets me take time-stamped notes during the meeting. That way, any action items can be captured on the spot, and if another team member needs more details on how to execute them, they can quickly reference that part of the call to get all the context.
Been using it for a year and not looking back!
Product Hunt
Have you tried Fathom's "highlight feature" that lets you highlight a segment during the call? I'm curious how well it would extract the key moment.