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Founder's Journey - How to handle major outages & service interruptions

How to handle major outages & service interruptions

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Josh Pigford
@shpigford · Founder of Baremetrics, maker of beards.
A month ago we were knee deep in server issues that caused sporadic data issues, outages and performance problems for nearly every customer over the course of a full week. It was intensely frustrating for our team not only because it was a really hard problem to get to the bottom of, but more importantly, because it meant our customers weren’t getting the se… See more

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Josh Pigford
@shpigford · Founder of Baremetrics, maker of beards.
A month ago we were knee deep in server issues that caused sporadic data issues, outages and performance problems for nearly every customer over the course of a full week. It was intensely frustrating for our team not only because it was a really hard problem to get to the bottom of, but more importantly, because it meant our customers weren’t getting the se… See more