Fin uses a combination of human and machine intelligence to provide high quality, on-demand assistance so you can focus on what is most important to you.
Fin is waiving the $120 monthly minimum spend for the Product Hunt community -- you can signup here to pay per request.
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Aspirational; Incredible demo.Cons:
Expensive on a per task and overall basis; Poor definition of an "effective minute".
I want to believe in Fin. I was turned off by the price, but was wowed by the demo video and took it for a spin. I was so excited by the potential that I even found a spot for it on my home screen.
My first request was to send flowers to someone for under $50. The ETA given was 95 minutes. Three hours later I had gotten no feedback. Concerned that I going to end up spending more on the service than the flowers, I asked for a status. I got feedback that the task would take longer but I was only being charged for the active minute. My ETA increased to 10 hours. As I watched the cost balloon up to $38, I cancelled the task.
My second request was to add a brewery I had just heard about to my "Restaurants to try" list. In my mind, this should basically be an AI task that would be used when I asked Fin to make future bookings. I assumed it would take next to zero time. Instead, it took 18 effective minutes.
$56 later, I had a single restaurant added to a list.
I believe in the utility Fin is selling. But after limited use, the vision and the execution feel very far apart. And as much as I want to be an optimist, the founder responses to user comments here on Product Hunt read as tone deaf and are in the process of converting me to a pessimist.Jeremy Peronto has used this product for one day.
Truly 24/7 help with just about anything you can reasonably ask a native english speaker with a fast internet connection to doCons:
Sometimes hard things are done well and little details are missed - which you would get really upset at a real assistant for :-)
I've been using the product very actively for about a year now. I'm a terrible edge case customer: multi-time zone, foreign language addresses, weird scheduling requirements (sun-thur for in person, mon-wed for calls, etc), and other oddities.
While no service is perfect ... and certainly no remote/virtual assistant is ... whats been awesome is seeing how much Sam and Andrew listen to customers, improve the app, and make the service work better.
Its hard to imagine not using the service now.sheynk ✈ has used this product for one year.