UPDATE: Since the time of this post, we have lowered prices 25% to 40% and dramatically improved the quality of service across all major categories.
➡️ Read more in THIS POST.
For something supposedly so revolutionary, they should let people try the service for free pr at least a couple of weeks
It seems like an interesting concept
they charge right away, no free trial
I want to believe in Fin. I was turned off by the price, but was wowed by the demo video and took it for a spin. I was so excited by the potential that I even found a spot for it on my home screen.
My first request was to send flowers to someone for under $50. The ETA given was 95 minutes. Three hours later I had gotten no feedback. Concerned that I going to end up spending more on the service than the flowers, I asked for a status. I got feedback that the task would take longer but I was only being charged for the active minute. My ETA increased to 10 hours. As I watched the cost balloon up to $38, I cancelled the task.
My second request was to add a brewery I had just heard about to my "Restaurants to try" list. In my mind, this should basically be an AI task that would be used when I asked Fin to make future bookings. I assumed it would take next to zero time. Instead, it took 18 effective minutes.
$56 later, I had a single restaurant added to a list.
I believe in the utility Fin is selling. But after limited use, the vision and the execution feel very far apart. And as much as I want to be an optimist, the founder responses to user comments here on Product Hunt read as tone deaf and are in the process of converting me to a pessimist.
Aspirational; Incredible demo.
Expensive on a per task and overall basis; Poor definition of an "effective minute".