Reviews praise Fastmail’s reliability, speed, and thoughtful features like aliases/masked emails, robust filters, and generous storage for the price. Users highlight easy custom-domain setup, strong privacy posture, open-standards support, and a clean calendar and notes that feel polished. Support earns repeated applause for fast, knowledgeable, human help—even on weekends. Long‑time customers cite years of stable service. Critiques focus on the lack of end‑to‑end encryption, occasional gaps in logging, some text‑editor quirks, and value concerns versus competitors. Overall, a dependable, privacy‑respecting choice with excellent support and daily‑use polish.