Essense AI

Generate product insights from user feedback with AI.

5.0•2 reviews•

110 followers

Generate product insights from user feedback with AI.

5.0•2 reviews•

110 followers

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Essense empowers product owners to make data driven decisions based on user feedback. Effortlessly analyze thousands of reviews in minutes, and stay ahead of the competition. Get summarized feedback delivered daily right to your slack channel.

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Launch tags:Customer Success•SaaS•Data

Launch Team

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Maker

📌

🚀 Hello Product Hunt community! 🚀 Firstly, thank you @aaronoleary for hunting Essense. I'm Yahia, full-time indie hacker and soloprenuer, and I am super excited to share Essense.io with you today! 🌟 Introducing Essense.io - The Ultimate Product Insights Platform 🌟 I know that understanding your users' feedback is crucial in building an incredible product that resonates with your target audience. However, going through thousands of reviews and feedback can be overwhelming and time-consuming. That's why I built Essense.io - to help product owners like you save time and make data-driven decisions with confidence. ❓What prompted this? To give you a little more information about my background. I've been working on stockalarm.io for the past 3 years and have grown the platform to 170,000 users fully bootstrapped. I was lucky enough to be featured on the IndieHackers podcast recently where @channingallen asked me a question that got me thinking: Q: How did Stock Alarm manage to grow in an extremely crowded space offering such a niche solution? The thing is, the main reason we were able to grow to 170K users was mainly due to prioritizing features that customers were actually asking for. We would get requests, assign them to tickets, and every week we would work on the ticket with the most requests. Quite boring of an answer, but it works. Our main issue now is that now we have upwards of 400 incoming tickets a month and it's harder to sift through the noise and gain insights from those tickets. So, with the recent advances in AI, I decided it was time to build a tool that could do the insight extraction for us, thus Essense was born! 📊 With Essense.io, you can: Effortlessly analyze thousands of reviews in just minutes 🕒 Gain actionable insights to improve your product 🛠️ Identify trends and areas to focus on for better user satisfaction 💡 Stay ahead of your competition by constantly iterating and innovating 💪 Get recurring analysis delivered straight to your slack channel 💬 I'm committed to making your product development journey smoother and more successful by giving you the tools to truly understand what your users want and need. 🎁 As a special treat for the Product Hunt community, we're offering a 30% discount for the first twelve months when you sign up today with code: PRODUCTHUNT30 🎁 I would love to hear your feedback, thoughts, and any questions you might have. Don't hesitate to reach out in the comments.

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3yr ago

Liffery

congrats on the idea and the launch! This is a super helpful tool, not only for product owners I would say but also for the guys from the research teams. Would it also be possible to feed your application let’s say transcripts from qualitative interviews?

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3yr ago

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Maker

@janine_nitz Wow, great to see this question. 100% yes! The data sources currently supported are Appstore, Playstore, Trustpilot, Hubspot Tickets, and Custom Client Transcripts that can be pasted in. No strict limits on pasting in the transcripts (within reason, if its say 50k+ words it might be more reasonable to split it in two but that's up to you).

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3yr ago

Liffery

@yahia_bakour ok, nice! Could totally see this be helpful in developing data driven personas.. are there many competitors out there?

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3yr ago

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Maker

@janine_nitz I've found a few which seem to be very expensive ($1K+) for a lackluster feature-set so i'm excited about the potential since Essense is still in the early-stages and offers more functionality at a fraction of the cost with a very exciting roadmap ahead. PS: If you're interested in a significant discount and customized features in exchange for your feedback, please reach out at yahia@essense.io. I'm currently working with a few select partners and have got room for 2-3 more.

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3yr ago

Guideit

Congratulations on your launch, some clear utility here. Will it stay as a web app, or eventually an application that can be downloaded?

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3yr ago

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Maker

@kwaku_amprako It'll likely be a web app for now however it's being built with the assumption that it will be extended to other client applications at some point. A chrome extension to one-click-scrape a site for reviews + ios/android apps aren't too far off. However, i just added a feature that allows you to get daily reports to a slack channel with email + text coming up so you don't have to be on the web app constantly to get value, it'll be delivered straight to you.

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3yr ago

Sequoia

Hey-hey 👋 Congratulations on the launch of Essense AI on PH! What was the most challenging part of the process?

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3yr ago

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Maker

@dmitry_sytsevich Hey Dmitry! Thanks for asking, most challenging portion so far was reducing latency to a manageable level as it's quite a lot of text being analyzed against the AI models. ~ 50% of my time was spent on a single piece of infrastructure and the other 50% was all the other code + UI, however i'd say it was worth it for the following reason: While my competitors tend to limit the amount of feedback you can analyze (last week, or last X feedback points, or some other arbitrary limit) at extremely high pricing tiers. With Essense, you can analyze thousands of pieces of feedback in a few seconds up to a minute for a fraction of the cost. PS: Congrats on the recent successful launch for Sequoia

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3yr ago

ChatWebby AI

Congratulations on the launch of Essense AI! This is an amazing way to improve product performance and user engagement. I'm excited to see how it helps businesses make smarter decisions!

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3yr ago

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Maker

@rana_phool Thanks a ton for the support Rana!

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3yr ago

Lasso Moderation

Great product if you get a lot of user feedback! Very cool that you can combine all these different sources and get insights from them. Especially if you get weekly updates on them!

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3yr ago

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Maker

@rgmvisser Daily, Weekly, or Monthly updates 😃 Thank you for the support!

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3yr ago