Directly

Customer support automation with virtual agents

Directly is a leader in support automation, helping enterprise companies launch and train virtual agents with our expert-in-the-loop AI platform.
Instead of only addressing the easiest FAQs, enable your virtual agent to handle far more volume.
Reviews
Greg Sands
Ravi Sethia
 
  • Ravi Sethia
    Ravi SethiaCurious Explorer
    Pros: 

    Refreshing Design, Seamless Virtual Agent to your own customer service

    Cons: 

    Haven't tried the product enough

    Good clientele

    Ravi Sethia has used this product for one day.
Discussion
How it is work?
LinkedIn using it for it's customer support. Look a refreshing design and better than chatbots!
Used this on WordPress.com for a couple issues I had (whitelabled—had to use inspect tool to see it was Directly-powered support), and response was fast, UI and UX was well-thought through. I highly suggest checking them out—a great experience for your customer from end-to-end.