Customerly Knowledge Base Platform

Free of charge knowledge base tool to reduce support tickets

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Customerly Knowledge base helps Makers to :
✅Use state of the art Help Center platform to create self serving articles to solve their clients' problems
✅A complete dashboard with stats
✅An integrated live chat to assist your customers
Reviews
  • Udit Goenka
    Udit GoenkaCEO & Co-Founder at PitchGround
    Pros: 

    Amazing platform and brilliant founders!

    Cons: 

    None I know about

    Customerly has been evolving everyday, and the transition of the software has been incredible. I will highly recommend this over all other chat for your business.

    Udit Goenka has used this product for one year.
  • Maroš Oravec
    Maroš Oravecinternet music school owner
    Pros: 

    Today from Customerly support

    Cons: 

    All is OK. thank You!

    I've been using Customerly for about half a year (since 2018-11-28) Product quality and team willingness are top quality. I tried the top 10 live chat systems and finally decided without hesitation for Customerly. It was a very good decision - thank God.

    Maroš Oravec has used this product for one year.
Discussion
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Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
👋 Hey everyone! First of all, thanks to all my team to make this possible. We are psyched to be here again. Let me tell you a story. One of our customers, Katy Purry, had a serious issue. She was struggling to catch and defeat the mysterious lights. 🐈 She has thousands of customers on her platform where she shares her knowledge about the best practices for kittens to survive in this human world. We helped Katy Purry to spread the word about her issue. Now she is delivering her knowledge to thousands of people all over the world. She finally figured it out and now she shared this must-read article with us. Find here her article on how to catch mysterious lights: https://go.customerly.io/katypur... If you want to get access to the same product she's using daily to help her audience and to reduce customer support tickets, then you need to create a free of charge account. By using Customerly Knowledgebase you will get for free: ✅ An easy to start and implement help center to share with your customers ✅ A complete dashboard with metrics about views and most searched terms ✅ Analytics for each article ✅ A live chat to assist your customers from every article page ✅ A complete customer support platform to share your knowledge base articles. I'm hoping to get your feedback, questions, and ideas here 🙏 PS: ❤️ We have a great deal for Product Hunt, too: Apply the code PRODUCTHUNT to save 50% OFF if you decide to go for a Pro plan. PPS: 😻 The knowledgebase is and will remain free of charge for you.
Mert Aktas
Mert Aktas@mert_aktas · Growth at UserGuiding.
@luca_micheli Well done, Luca!
Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
@mert_aktas Thank you so much Mert!
Thiago de Carvalho
Thiago de Carvalho@thiagoafram · Founder @ Deer Designer
Customerly for the win! At @deer_designer we all love the app, love the service, and love the team behind it ❤️️
Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
@thiagoafram Thank you Thiago! Love you all! Much appreciated
Federico Schiano di Pepe
Federico Schiano di Pepe@fedesdp · CEO at CoContest Inc.
Awesome product with a great team! Best alternative to Intercom! 🚀💪🔥
Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
@fedesdp Thank you Federico, much appreciated :)
Aaron Moss
Aaron Moss@pitchground · Pitch Your SaaS to Early Adopters
Customerly is an amazing platform with an amazing team!
Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
@pitchground Thanks Aaron, this is also thanks to you and Pitchground!
Udit Goenka
Udit GoenkaPro@iuditg · CEO & Co-Founder at PitchGround
No brainer platform! If you don't get it, you will regret it :)
Luca Micheli
Luca MicheliMaker@luca_micheli · CEO at Customerly
@iuditg 🚀