Get the 7-step journey and 600+ resources to craft the ultimate customer engagement strategy. We made this FREE customer engagement OS to 10x your customer experience.
Thanks for hunting us, @thisiskp_ !
Hey Product Hunters 👋!
I’m Diba, and I take care of demand generation at Bettermode, an all-in-one community platform for businesses.
Over the past couple of years, we’ve been interacting with many companies that launch a customer community as a bid to better engage with their customers. What we’ve discovered is that many of them implement engagement tactics separately and fail at weaving them together to create a holistic customer engagement plan and deliver a seamless experience 😔.
🤔 The problem:
Customer engagement is multidimensional. Many teams - from marketing, to customer support- are involved, and many tools are used. With customer engagement spanning across many teams, we need a comprehensive plan to keep our finger on the pulse of the entire journey. However, there isn’t a unified resource that can help us have an in-depth knowledge of every element involved; all educational resources only focus on one or some parts of customer engagement.
🛠 Our solution:
Customer Engagement OS. It helps you create a holistic customer engagement plan by providing a breakdown of all aspects of customer engagement and a repository of all resources you need. In each section, you’ll be able to access a step-by-step guide, relevant apps, and experts, and you can dive deeper into every topic with a curated list of articles, books, podcasts, webinars, and more.
Really appreciate @michaeljnovotny and @pr33tish for all the support and help to bring this idea to life.
Thanks for the read! I look forward to your feedback and I’ll be here to answer any questions you might have. 🙏
Cheers,
Diba
@thisiskp_@michaeljnovotny@pr33tish@diba_rashidi Wow, that's awesome! We're so glad to hear you've been able to create a comprehensive customer engagement plan with Bettermode. It's great to see companies innovating and finding new ways to engage their customers. Keep up the good work!
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@thisiskp_@michaeljnovotny@pr33tish@diba_rashidi It sounds like your team is making a big difference for businesses who need help weaving their engagement tactics together into one seamless experience - kudos to you guys!
Excited to bring this launch to the Product Hunt community! 🎉
Engaging customers in this modern day and age is multi-dimensional. It's so hard to make sure nothing falls through the cracks.
Customer engagement is all about moving away from one-off transactions and delivering seamless customer experiences. Easier said than done though!
It is a battle on many fronts and involves optimizing your team structure, operations, and tech stack. That’s why creating a holistic customer engagement plan that considers all these moving parts takes time, money, and of course, a great team.
This free tool is designed to help you with that! It provides a breakdown of all aspects of customer engagement and introduces templates, tools, experts, and more for each step.
Get it for free and start building your own customer engagement plan.
Hey Product Hunters! Excited to be a part of the team today to ideate, create and launch Customer Engagement OS. This product is jam packed with a plan and resources to help you in creating a 10x customer experience.
How do you get customer stickiness? This action and resource packed guide will help you craft the ultimate customer engagement strategy.
Massive shout out to @diba_rashidi and @pr33tish and @andrew_tsao1 for working together to create this insane resource. I hope that you enjoy it!
@michaeljnovotny This is so brilliant! Everyone has a list of marketing tactics, but consistent execution across channels (and tailoring messages for each) is what separates good marketing from great.
Congrats on the launch!!!
@sophia_o_neal Thank you very much Sophia for the feedback. Love how you put it with consistent execution across all channels.
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What an amazing product for community builders and tech marketers! The tech stack is so well curated. Thanks a bunch for this product. Truly appreciate it, @diba_rashidi !
Congrats on the launch!
Customer onboarding, first user experience and continues engagement is a key to success. But definitely it is quite a complex ecosystem. I will have a better to look 👀 into your system!
We are very excited to share the Customer Engagement OS with the Product Hunt community.
Our team has worked hard to develop a 7-step framework and compile over 600 resources to help businesses improve their customer engagement strategies. We believe that this product will be an invaluable tool for any company looking to strengthen its relationships with customers and drive growth.
I would like to extend my sincere gratitude to @michaeljnovotny, @diba_rashidi, and @andrew_tsao1! Their hard work and dedication were instrumental in the creation of this comprehensive workbook.
We hope that the Product Hunt community finds value in Customer Engagement OS and we are eager to hear feedback and suggestions for improvement. Thank you for your support!
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