Conflux provides you with a structured feedback loop that allows for your customers to be heard and understood. Tune in to every source you’ve got and quantify your feedback with custom filters and views. Then post ideas on your public idea board for your customers to interact with by voting on ideas or providing you with more feedback.
Super simple to use, great integrations into the tools the support team use everyday, fast supportCons:
They've honestly addressed everything we've asked for during the beta :)
Prior to Conflux we used Google Sheets to manage feature requests and frequency. Now everything is run through our own public Conflux page, giving users visibility on their requests and us the ability to easily send dev updates to 100s of users at a time.
Integrations with our support stack means that any team member can send the paper trail of comms to Conflux so there's more context for the Product Managers when requests come in.
All in all it's a great tool and team, highly recommendMurat Mutlu has used this product for one year.
- Learning what features you should develop next
- Awesome people behind product 👍Cons:
Haven't used it that much to know cons, but no one had any bad comments.
I know there are other apps in this market but this was the one Invoice Quick started using right away. Vincent was so nice to give us beta access and we have tons of good feedback about our product just thanks to Conflux. I recommended this software to a friend and they use it for their Amelia Booking Wordpress plugin. Awesome people behind it, you should try it.Vladimir Babić has used this product for one year.