Chatway is an all-in-one live chat, AI support, and customer service platform. Support customers in real time, automate repetitive questions with the AI Support Agent, manage conversations across channels, and collaborate from one shared inbox. Use mobile apps, automations, ecommerce integrations, Help Center, live translation, teams, and advanced search. Developers can connect AI agents and external tools using MCP, REST API, and Webhooks. Free plan available.
This is the 2nd launch from Chatway. View more
Chatway MCP
Launching today
Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.
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@gal_d1 Thanks for keeping MCP on the free plan. A lot of teams would put this behind a paywall, so it’s nice that small teams can try it
Thanks everyone for your feedback 😸
We'd love to know if you tried it out and which agent you connected 🙏
Official connectors to ChatGPT anf Claude are coming soon!
billing questions would be the first thing we’d try this on, those answers are pretty much always in the help center already. when it drafts from an article does it tell you which one? would save whoever’s reviewing a lot of time
Looks great! The MCP feature is really useful and easy to set up. I'd definitely recommend it.
@pratik_haldankar Thank you :)
Congrats on the launch, Gal! For ChatGPT, do people connect through Developer mode for now, or are you going for their app directory?
Great functionality, was waiting for this!
@rohan_chhabra1 Thanks so much
Super clean and highly recommended. I was waiting for MCP support for so long 🎉
@amol_jadhav2 Thank you 🙏